Lost display with recent driver update

[HLI]

I have a DK0001 with a HDMI monitor. With recent driver update (assume was done by Windows automatically), I lost the monitor. A MediaGear driver update won't help. The display is no longer detectable by Windows.

Other than display, all other USB devices are working fine.

Please help and thank you in advance

[KatarzynaCzaja]

Hello,

Please gather logfiles following this article (https://support.displaylink.com/knowledgebase/articles/533818-how-can-i-report-windows-issues-to-displaylink) for further analysis. You can then respond here or send an email directly for speedy response to technical-enquiries@synaptics.com .

Thank you.