Cannot connect Mac Mini M2 (2023) to Dell docking station D3100

[kylejw]

Hi all,

Hope someone can help.

I cannot seem to get my new mac mini m2 to connect to my Dell docking station D3100.

I have a USB3 running from the D3100 to a USBC on the mac mini.

I then have a hdmi running from the D3100 to my acer screen and nothing happens.

I have the latest Display link software installed and have followed the guide.

Anyone know of what the issue could be?

Thanks

[KatarzynaCzaja]

Hello,

Please follow the steps here to gather logfiles that will help us understand the issue a bit better: How to report macOS issues to DisplayLink (https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink)

You can post the logs here or send them directly to our support team for speedy response to: technical-enquiries@synaptics.com

Thank you.