Asus Laptop not detecting Asus portable monitor after windows 11 update

[JohanBeOne]

Good day,

After a recent Windows 11 update, my Asus laptop is not detecting my Asus portable monitor, and re-installing drivers have not solved the issue, doing a rollback to before the update has not resolved the issue, and upgrading the laptop firmware has also not fixed the issue. I have also tried to re-install all drivers on the laptop, but still no change. Please help.

Kind regards,

Johan

[rboerner]

Good day,

After a recent Windows 11 update, my Asus laptop is not detecting my Asus portable monitor, and re-installing drivers have not solved the issue, doing a rollback to before the update has not resolved the issue, and upgrading the laptop firmware has also not fixed the issue. I have also tried to re-install all drivers on the laptop, but still no change. Please help.

Kind regards,

Johan

If Asus technical support has not been able to assist you with your Asus display, then you can report the issue directly to DisplayLink by following the process outlined here --> https://support.displaylink.com/knowledgebase/articles/533818-how-can-i-report-windows-issues-to-displaylink