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2020vision
05-12-2023, 02:12 AM
After I take a screenshot my Mac and Finder will freeze for a couple seconds. Currently I have two frozen images on my screen. The screenshot images are permanently frozen into my screen unless I restart the Mac.

I've attached screenshots to show the problem. What could be causing this? Maybe too many windows and tabs open? A memory issue? What could be the solution?

DisplayLink Manager 1.8.1
MacBook Pro (Retina, 13-inch, Mid 2014)
Plugable USB Docking Station
LG 27" monitor

rboerner
05-12-2023, 11:11 AM
After I take a screenshot my Mac and Finder will freeze for a couple seconds. Currently I have two frozen images on my screen. The screenshot images are permanently frozen into my screen unless I restart the Mac.

I've attached screenshots to show the problem. What could be causing this? Maybe too many windows and tabs open? A memory issue? What could be the solution?

DisplayLink Manager 1.8.1
MacBook Pro (Retina, 13-inch, Mid 2014)
Plugable USB Docking Station
LG 27" monitor

If you have not done so already, I would suggest reporting this issue to DisplayLink by following these steps --> https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink

2020vision
05-12-2023, 11:10 PM
If you have not done so already, I would suggest reporting this issue to DisplayLink by following these steps --> https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink

How do I bring this up to moderators?

This is from that link you gave me.

rboerner
05-17-2023, 11:03 AM
How do I bring this up to moderators?

This is from that link you gave me.

The link I provided previously --> https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink is to a DisplayLink knowledge base article that provides specific steps in order to report a macOS issue to DisplayLink directly.

Please follow the steps outlined in that article in order to report the issue.