displaylink-driver.service failed because the control process exited with error code

[yanib]

Hi,

I've installed the latest DisplayLink driver using Synaptics APT Repository. I am using Zorin OS. When I try to start the service I am getting errors.

I am not very experienced with linux systems, and I did have some earlier issues trying to install older versions of the DisplayLink driver and Evdi, I'm not sure if that could be causing my issues now but I have ensured that any old versions of Evdi and displaylink have been removed to the best of my knowledge.

When I run dkms status:
evdi, 1.13.1, 5.15.0-69-generic, x86_64: installed

I've got a Dell D3100 hub and I am just trying to get dual monitors working. Thanks.

[rboerner]

Hi,

I've installed the latest DisplayLink driver using Synaptics APT Repository. I am using Zorin OS. When I try to start the service I am getting the following errors:

sudo systemctl start displaylink-driver.service
Job for displaylink-driver.service failed because the control process exited with error code.
See "systemctl status displaylink-driver.service" and "journalctl -xe" for details.


Then:
systemctl status displaylink-driver.service
displaylink-driver.service - DisplayLink Driver Service
Loaded: loaded (/lib/systemd/system/displaylink-driver.service; static; vendor preset: enabled)
Active: activating (auto-restart) (Result: exit-code) since Fri 2023-05-12 08:55:37 BST; 522ms ago
Process: 8929 ExecStartPre=/bin/sh -c modprobe evdi || (dkms install $(ls -t /usr/src | grep evdi | head -n1 | sed -e "s:-:/:") && modprobe evdi) (code=exited, status=1>


I am not very experienced with linux systems, and I did have some earlier issues trying to install older versions of the DisplayLink driver and Evdi, I'm not sure if that could be causing my issues now but I have ensured that any old versions of Evdi and displaylink have been removed to the best of my knowledge.

When I run dkms status:
evdi, 1.13.1, 5.15.0-69-generic, x86_64: installed

I've got a Dell D3100 hub and I am just trying to get dual monitors working. Thanks.

If you have not done so already, I would suggest reporting this issue to DisplayLink by following these steps --> https://support.displaylink.com/knowledgebase/articles/757047-how-can-i-report-ubuntu-issues-to-displaylink

[yanib]

Thanks, I have now ran the tool and have uploaded the logs