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davss
08-08-2023, 09:50 AM
Hi,

This started happening after update to DL 1.9 on a Mac Air M1 2020. Every time I let my monitors sleep for longer periods of time the Display Manager is no longer running when I wake them up and have to start it manually. I have already submitted this to support but am wondering if this is happening to anyone else?

MacBook Air 13" M1 2020 USB-C1 (top or bottom)
-> Monitor 1: Dell U4919 USB-C (extended native display that's also charging & handling video signals for all DL monitors)
-> Monitor 2: Dell U4919 USB-A1 -> StarTech USB32DPPRO (DP->USB-A) -> Dell U2515H
-> Monitor 3: Dell U4919 USB-A2 -> StarTech USB32DPPRO (DP->USB-A) -> Dell U2515H
-> Monitor 4: Dell U4919 USB-A3 -> StarTech USB32DPPRO (DP->USB-A) -> Dell U2515H

Cheers,
David
MacBook Air 13" M1 2020 + Ventura 13.4.1
rboerner
08-08-2023, 11:00 AM
Hi,

This started happening after update to 1.8 on a Mac Air M1 2020. Every time I let my monitors sleep for longer periods of time the Display Manager is no longer running when I wake them up and have to start it manually. I have already submitted this to support but am wondering if this is happening to anyone else?

MacBook Air 13" M1 2020 USB-C1 (top or bottom)
-> Dell U4919 USB-C (extended native display that's also charging & handling video signals for all DL monitors)
-> DL monitor 1: Dell U4919 USB-A1 -> StarTech USB32DPPRO (DP->USB-A) -> Dell U2515H
-> DL monitor 2: Dell U4919 USB-A2 -> StarTech USB32DPPRO (DP->USB-A) -> Dell U2515H
-> DL monitor 3: Dell U4919 USB-A3 -> StarTech USB32DPPRO (DP->USB-A) -> Dell U2515H

Cheers,
David
MacBook Air 13" M1 2020 + Ventura 13.4.1

As of today, the latest release of the DisplayLink Manager for macOS is version 1.9. If you have not already done so, I would suggest updating to the latest version in order to see if the behavior changes --> https://www.synaptics.com/products/displaylink-graphics/downloads/macos

If the unexpected behavior remains while using DisplayLink Manager 1.9, I would suggest reporting the issue directly to DisplayLink using the procedure outlined here --> https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink
davss
08-08-2023, 11:46 AM
Sorry pressed 8 instead of 9 - I've just updated the text to indicate it's the last update 1.9 that's causing my issues.