Dark rectangles on My screens

[Mannyk74]

Hi there,

I am using a Dell D6000 dock, with my M1-pro Macbook Pro and am running 3 eternal Monitors. Since I upgraded to Sonoma, I have been getting dark-shaded rectangles on all monitors. parts of windows that are within the darker area, are shaded if they are not currently active.

I have tried all other apps which control Windows with no change. The issue only happens when I run DisplayLink Manager.

Has anybody else had this issue? If so, how can it be fixed?

See image below

Thanks in advance for your help.

https://previews.dropbox.com/p/thumb/ACGjnPhrSaIwPpTDTl7FEKzoBmXQq0bD0PiGusUtKRrPFT-dEZOcjaK9pC30J_Wi4kJJVJMZXisbiMdRluiV25kbpfymZqHdA JY8dMaA-qarKw1dm3jrWNFk4rEp9EQEIraKY5NiWaCXzqof5dInYQtxEzf RrPyLRUfKtA3WMT5CDksYsEuBpJMFAiQKNkvi7Apql3wOyTOgK 5diVrnDRT4Vnyhg9yeJ-3X3IwiJu1cS4OoIsPgR_rKjy7fS7NaHcEp_XoYrxQDl7j7qqZ7 hdor_TQ2BCMfcdOf2Fp3pn3RljdEEDYcKE7KXI6QDOkycSbD0k u7s6EFf598VUWqBMgvWiu0ZS0nS-if1G02c36NKh3j4t0e5fMqEAD74Y68sSCMCf5xFJFh9Y_rBNAN xk9s1/p.png

[KasperSoerensen]

I see the same. I have not found a solution yet.
Displaylink Manager 1.10.1
macOS Sonoma 14.3.1

[KasperSoerensen]

A video about the issue can be seen here. I have only observed this when dark mode is active.

https://www.dropbox.com/scl/fi/o95c9m7wki73yoi3qg9e9/IMG_5669.MOV?rlkey=xpb7m3o5n0lmmogbdoipnjnzv&dl=0

[DanielSznicer]

Hi there,

I am using a Dell D6000 dock, with my M1-pro Macbook Pro and am running 3 eternal Monitors. Since I upgraded to Sonoma, I have been getting dark-shaded rectangles on all monitors. parts of windows that are within the darker area, are shaded if they are not currently active.

I have tried all other apps which control Windows with no change. The issue only happens when I run DisplayLink Manager.

Has anybody else had this issue? If so, how can it be fixed?

See image below

Thanks in advance for your help.

https://previews.dropbox.com/p/thumb/ACGjnPhrSaIwPpTDTl7FEKzoBmXQq0bD0PiGusUtKRrPFT-dEZOcjaK9pC30J_Wi4kJJVJMZXisbiMdRluiV25kbpfymZqHdA JY8dMaA-qarKw1dm3jrWNFk4rEp9EQEIraKY5NiWaCXzqof5dInYQtxEzf RrPyLRUfKtA3WMT5CDksYsEuBpJMFAiQKNkvi7Apql3wOyTOgK 5diVrnDRT4Vnyhg9yeJ-3X3IwiJu1cS4OoIsPgR_rKjy7fS7NaHcEp_XoYrxQDl7j7qqZ7 hdor_TQ2BCMfcdOf2Fp3pn3RljdEEDYcKE7KXI6QDOkycSbD0k u7s6EFf598VUWqBMgvWiu0ZS0nS-if1G02c36NKh3j4t0e5fMqEAD74Y68sSCMCf5xFJFh9Y_rBNAN xk9s1/p.png


Hello,

Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink (https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink)


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com