Touch pad scroll and pinch freeze on secondary screen

[orenlvy]

Setup :
DisplayLink docking station to the MacBook Air M2 (2023) with 2 DELL Monitors.
using the Mackbook air as my main keyboard and touchpad

Status & Scenario
- Mouse works OK
- Main screen works fins with touchpad
- Secondary screen - the touchpad scrolling do not work properly on the second screen
- scrolling freeze often - sometimes more than 1 sec freeze
- Pinch zooming extremely - no ability to do small zoom in or out as the zoom work in big steps - while small finger movement create a huge zoom
- when using a mouse on the same secondary screen - the scroll work perfectly and is smooth


MacBook Air M2 (2023)
macOS: Sonoma 14
DisplayLink Manager: Release: 1.09. build 148

Thank you

[Bah434x]

What type of dock do you have, also power, and host cables..?

[orenlvy]

Hi Bah434x,

Docking station:
Lionwei DisplayLink Docking Station Dual Monitor, DisplayLink USB C Dock for MacBook M1 M2/Windows, USB 3.0 Dual 4K HDMI&DisplayPort,2.5 Gigabit Ethernet,120W DC Power Supply,6 USB Ports,SD/Micro sd,Audio

Host cable:
TRANGJAN Thunderbolt 4 Cable USB4 Type C to USB C PD 100W Fast Charging Cord 8K@60Hz 40Gbps Type-c Data Sync Line For Macbook Pro iPad

Power my MacBook Air M2 using the Host cable. The Dock is up to 120W.

Thank you,
Oren

[Bah434x]

Hi Bah434x,

Docking station:
Lionwei DisplayLink Docking Station Dual Monitor, DisplayLink USB C Dock for MacBook M1 M2/Windows, USB 3.0 Dual 4K HDMI&DisplayPort,2.5 Gigabit Ethernet,120W DC Power Supply,6 USB Ports,SD/Micro sd,Audio

Host cable:
TRANGJAN Thunderbolt 4 Cable USB4 Type C to USB C PD 100W Fast Charging Cord 8K@60Hz 40Gbps Type-c Data Sync Line For Macbook Pro iPad

Power my MacBook Air M2 using the Host cable. The Dock is up to 120W.

Thank you,
Oren

Sounds like you have power and host covered, its not Ia dock ive come across and it doesn't appear on the supported list..

Maybe try the new drivers 1.10.0 Build 177.

[orenlvy]

Issue found:
The display with the freezing rolling issue was setup with 165Hz refrash rate !
Setting it to 60Hz solved the issue.
Not sure if I set it up previously or it was its default....

Thank you ChatGPT lightening me with possible causes :)
And thank you forum for support!

Cheers,
Oren