MacBook Air M1 (2021) connected to 2 external Monitors not working [Archive]

ramva

11-08-2023, 03:36 PM

rboerner

11-09-2023, 12:14 PM

My issue is when I connect the DisplayLink docking station to the MacBook Air M1 (2021) with 2 HP Monitors.
- The mouse will freeze every 2 to 3 minutes and I have to unplug everything and plug it back in to get it to operate again.
- Mouse will freeze and both Monitors will stop working.
- I cannot move the mouse on connected Monitors.
- Sometimes one of the Monitor works and others freeze
- When MacBook is idle, it will freeze both monitors.

Docking stations, I tried:
- Pluggable UD-3900Z DisplayLink Docking (currently connected to)
- UGREEN Revodok Pro USB C Docking Station, 9-in-1 DisplayLink (still have it)
- Minisopuru DisplayLink Docking (returned)

MacBook Air M1 (2021)
macOS: Ventura 13.0.1
DisplayLink Manager: Release: 1.10

Need Help

*** Note from moderator - I moved your post into the macOS section of the forum. I also deleted your duplicate posts which described the same issue ***

The version of macOS 13 Ventura that you are using is very out of date. As of today, the latest version of macOS Ventura is version 13.6.2.

If you have not already done so, you may want to consider updating your Mac to the latest release of macOS 13 Ventura in order to see if the behavior changes. Apple has a guide for doing so here --> https://support.apple.com/en-us/HT201541