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View Full Version : Code 43-USB not recognized


drewdoog
12-03-2023, 11:06 PM
I have a Dell Display link D6000 that was working fine and suddenly stopped. I am getting a USB device not recognized.
I have followed these guides:
https://support.displaylink.com/knowledgebase/articles/544834-my-displaylink-device-does-not-work-at-all-or-i-g
https://support.displaylink.com/knowledgebase/articles/544228-how-to-fix-your-displaylink-product-from-repeatedl
I have updated my computer bios. The D6000 show under Display adapters in the device manager. Under Universal Serial bus controllers: Unknown USB device (Port reset failed)
I have uninstalled the driver. I have downloaded the DisplayLink installation cleaner, DL Graphics Software, DL Dock Driver
I have tried the DL on another computer and also get the same error. Is this dock toasted?

KatarzynaCzaja
12-06-2023, 10:09 AM
Hello, what is the DisplayLink driver version you are working with?