Reconnecting external windows moves all windows to DisplayLink screens

[vilicvane]

I have 4 external monitors connected and 2 of them are connected via DisplayLink.

With DisplayLink Manager running, if I disconnect my MacBook and then reconnect it to the hub, all windows (including windows previously in built-in and other external screens) moved to external screens connected via DisplayLink.

If I quit DisplayLink Manager before reconnecting, and then open DisplayLink Manager, the windows stay where they were (and windows previously in DisplayLink screens moved to there as expected).

Also some times the DisplayLink monitor won't display correctly (wrong order, freezing screen) after reconnecting, powering it off and on or restarting DisplayLink manager would work.

[DanielSznicer]

I have 4 external monitors connected and 2 of them are connected via DisplayLink.

With DisplayLink Manager running, if I disconnect my MacBook and then reconnect it to the hub, all windows (including windows previously in built-in and other external screens) moved to external screens connected via DisplayLink.

If I quit DisplayLink Manager before reconnecting, and then open DisplayLink Manager, the windows stay where they were (and windows previously in DisplayLink screens moved to there as expected).

Also some times the DisplayLink monitor won't display correctly (wrong order, freezing screen) after reconnecting, powering it off and on or restarting DisplayLink manager would work.

Hello,

Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink (https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink)


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com