Displaylink driver crashes all the time

[RobertG]

My displaylink driver is crashing several times every day.

I have the latest driver as of today, and this has been an issue with EVERY driver i've tried since i first got my Asus zenscreen m14ac.

The driver crashes and throws a 10111 error aswell as a 10110 error.

I usually sit and watch movies on the main monitor and i have discord on the displaylink connected monitor, and it crashes when i do something even mildly taxing for the system, like opening a new tab in my browser, or even just focus a window on the main display.

There is no connection problems bechause i've bought several expensive and compatible cables, i even bought a compatible dock.

The driver simply crashes when something causes my CPU to be taxed and this should not happen.
I've noticed that it crashes mostly when i open a new tab in a browser, open the start menu, open steam or do anything that makes the driver wait.
No other drivers crash, only displaylink. so this is a problem with the displaylink driver.


PC-specs:
Motherboard: Asus X470 Gaming F (latest bios, no change with different bioses or chipset-drivers)
CPU: Amd Ryzen 5800x
RAM: 32GB 3200mhz
GPU: Nvidia 4070ti
Main display: Samsung G9 Oled 5120x1440p
Display-link display: Asus zenscreen m14ac - wired with usb-c to the motherboard. (Also tried wiring it to the usb 3 ports and usb2 port, same driver issue)
Windows 11 home.

[rboerner]

My displaylink driver is crashing several times every day.

I have the latest driver as of today, and this has been an issue with EVERY driver i've tried since i first got my Asus zenscreen m14ac.

The driver crashes and throws a 10111 error aswell as a 10110 error.

I usually sit and watch movies on the main monitor and i have discord on the displaylink connected monitor, and it crashes when i do something even mildly taxing for the system, like opening a new tab in my browser, or even just focus a window on the main display.

There is no connection problems bechause i've bought several expensive and compatible cables, i even bought a compatible dock.

The driver simply crashes when something causes my CPU to be taxed and this should not happen.
I've noticed that it crashes mostly when i open a new tab in a browser, open the start menu, open steam or do anything that makes the driver wait.
No other drivers crash, only displaylink. so this is a problem with the displaylink driver.


PC-specs:
Motherboard: Asus X470 Gaming F (latest bios, no change with different bioses or chipset-drivers)
CPU: Amd Ryzen 5800x
RAM: 32GB 3200mhz
GPU: Nvidia 4070ti
Main display: Samsung G9 Oled 5120x1440p
Display-link display: Asus zenscreen m14ac - wired with usb-c to the motherboard. (Also tried wiring it to the usb 3 ports and usb2 port, same driver issue)
Windows 11 home.

If the original manufacturer (Asus) of both your motherboard and external display have not been able to provide support for their products, then I would suggest you report the issue directly to DisplayLink by following the process outlined here --> https://support.displaylink.com/knowledgebase/articles/533818-how-can-i-report-windows-issues-to-displaylink

[RobertG]

I found that the driver allmost does not crash with TPM disabled on the AMD CPU.

HOWEVER, this is STILL the only driver to crash on my system, at all.

This IS a display-link driver issue that happens when the driver is not able to cope with system interupt.

[RobertG]

Just more experimentation, one thing that also crashes the driver ALOT is HDR.

When HDR is enabled in windows, waking up the monitors causes the driver to crash 3-4 times before setteling.

[deepal.moon@gmail.com]

I collected the diagnostic logs and sent to support.

I think it is related to AMD Ryzen chips. I don't have this problem with my other cpu's.

[RobertG]

I collected the diagnostic logs and sent to support.

I think it is related to AMD Ryzen chips. I don't have this problem with my other cpu's.

Might be, but the driver should be able to cope with how ryzen operates under high utilization scenarios, like when launching games ect.