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donot
11-25-2024, 11:57 AM
Hi,

in order to use two external monitors with my Macbook M3 I recently bought a docking station and indeed it worked. However, the image shown by the external monitors is kinda blurry and so far I haven't figured out how to deal with this issue. According to several posts I have to use BetterDisplay but by now it does not work properly.

My setup:

MacBook M3
2x Dell U3824DW
Docking Station ICY Box

Does anyone know how to address my mentioned problem?

kind regards,
Franz

DanielSznicer
11-28-2024, 06:41 PM
Hi,

in order to use two external monitors with my Macbook M3 I recently bought a docking station and indeed it worked. However, the image shown by the external monitors is kinda blurry and so far I haven't figured out how to deal with this issue. According to several posts I have to use BetterDisplay but by now it does not work properly.

My setup:

MacBook M3
2x Dell U3824DW
Docking Station ICY Box

Does anyone know how to address my mentioned problem?

kind regards,
Franz

Hello,

Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink (https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink)


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com