Mac M4 display-link plug-n-play not working

[anieruddha]

Recently my work laptop upgraded to m4 pro. I am using I installed latest display-link manager v1.11.0 (build 28) & login screen extension.

My issue is if my laptop is up & I connect to docking station, it doesn't work. Monitors, webcam connected to docking stations doesn't recognize. If I restart laptop, then it works, monitors shows up, webcam available, etc.

I have personal Mac mini m2, same docking station works there. I am working on laptop, after day ends - I unplug docking station cable from work laptop, connect to m2 mini & it works. But for some reason I connect docking station cable back to m4 laptop, it doesn't work. I tried different ports without any fruitful result

Docking station : StarTech.com USB3DOCKH2DP

[DanielSznicer]

Recently my work laptop upgraded to m4 pro. I am using I installed latest display-link manager v1.11.0 (build 28) & login screen extension.

My issue is if my laptop is up & I connect to docking station, it doesn't work. Monitors, webcam connected to docking stations doesn't recognize. If I restart laptop, then it works, monitors shows up, webcam available, etc.

I have personal Mac mini m2, same docking station works there. I am working on laptop, after day ends - I unplug docking station cable from work laptop, connect to m2 mini & it works. But for some reason I connect docking station cable back to m4 laptop, it doesn't work. I tried different ports without any fruitful result

Docking station : StarTech.com USB3DOCKH2DP

Hello,

Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink (https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink)


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com

[anieruddha]

Hello,

Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink (https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink)


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com


apologies won't able to send logfiles. It's a corporate laptop. Thanks for help.