MacAir blank monitors after waking from sleep

[tlcb]

Hi, When my Mac Air wakes from sleep, the external monitors remain blank. I have to unplug and re attach my Display Link device to get to work again (or reboot).

My setup is:
MacBook Air with Apple M2 (16Gb memory)
UGreen 9-in-1 Model CM615 Display Link adaptor
Dell U2414H Monitor
BenQ G2222HDL Monitor

The Display Link software is the latest at 1.11.0 Build 28

Any ideas?

Thanks

David

[rboerner]

Hi, When my Mac Air wakes from sleep, the external monitors remain blank. I have to unplug and re attach my Display Link device to get to work again (or reboot).

My setup is:
MacBook Air with Apple M2 (16Gb memory)
UGreen 9-in-1 Model CM615 Display Link adaptor
Dell U2414H Monitor
BenQ G2222HDL Monitor

The Display Link software is the latest at 1.11.0 Build 28

Any ideas?

Thanks

David

If the original manufacturer of your docking station (Ugreen) has been unable to assist you, then I would suggest reporting the issue to DisplayLink directly by following the process outlined here --> https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink