Moving the Mouse Up or Down

[asirvent]

I have successfully connected five monitors to my Mac mini M4 without any issues. However, when I try to access the monitors, I can only navigate to them by moving the mouse left until I reach the desired monitor, passing through all the others in the process. Unfortunately, I can’t move the cursor up or down. It's not a matter of arranging the monitors; I know how to do that. I have arranged some monitors to the right and others to the left, but my four additional monitors are positioned above my main monitor, and I can't navigate up. How can I enable this feature?

I hope I have explained my situation clearly.

Thank you

[DanielSznicer]

I have successfully connected five monitors to my Mac mini M4 without any issues. However, when I try to access the monitors, I can only navigate to them by moving the mouse left until I reach the desired monitor, passing through all the others in the process. Unfortunately, I can’t move the cursor up or down. It's not a matter of arranging the monitors; I know how to do that. I have arranged some monitors to the right and others to the left, but my four additional monitors are positioned above my main monitor, and I can't navigate up. How can I enable this feature?

I hope I have explained my situation clearly.

Thank you

Hello,

Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink (https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink)


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com