Loosing USB Devices - annoying

[gurkan]

I sent an email with the logs to DisplayLink and await a response.

I have one of these devices (https://www.amazon.com.au/dp/B0CLV4K48C?ref_=pe_19115062_429603572_302_E_DDE_dt _1)

After upgrading to macOS Sequoia 15.3.2, DisplayLink started malfunctioning, losing all the attached USB peripherals.

If I unplug the M3 laptop and use a different USB port on the laptop to connect the hub, it works for a while, and then the USBs are lost again.

I updated to the latest DisplayLink Manager 1.12.0 (Build 33), which didn't solve the problem.

Any suggestions

[mjaroch]

Hello gurkan,

Thank you for reaching out.

If you have contacted our support, please wait for a response from our team.

From our tests, upgrading to macOS Sequoia 15.3.2 shouldn't have any impact on our app working properly.

[smithgcovert2]

Yeah, this is not the only report of 15.3.2 being a problem.

I also have this thread:
https://displaylink.org/forum/showthread.php?t=69576

Not sure under what set of conditions 15.3.2 caused this issue for many people (maybe its a specific models?), but it is absolutely a real problem, that multiple people are reporting.

I have sent in a support bundle collection. I have received no email back from tech support though.

Please, this is a real problem, and I will do anything to help as well.

Cheers,
Greg

[mjaroch]

Hello Greg,

Thank you for reporting this problem.

We do understand the importance of your case.
If you have sent logs to our support, please wait for a response from us.