M1, Dual Extender + Wavlink UG6902H

[GAVINJOHNSON1]

Hello,

I am very new to all of this...

I have recently purchased a dual screen extender for my M1 MacBook and a wavlink UG6902H which based on my research was required for both screens to work.

Unfortunately I can only get 1 screen to work and the same applies if I try and connect to 2 separate monitors.

I am running Sequoia 15.5 which seems to be an issue with the displalink drivers...

Anyone there that can assist?

THANKS!

[mjaroch]

Hello GAVINJOHNSON1,

Please make sure you have the latest version of the DisplayLink Manager for macOS.
You can try to disconnect all devices, wait a few seconds, and reconnect the dock and monitors one by one.

If the issue persists, please try a different USB-C port on the Mac, or reinstall DisplayLink Manager after using the DisplayLink Cleaner Tool (https://support.displaylink.com/knowledgebase/articles/2012213-end-user-cleaner-tool-for-macos).

[GAVINJOHNSON1]

I have done all of the above and nothing changes...

[mjaroch]

Hello GAVINJOHNSON1,

Please contact our support team directly and send us some more information.
You can do it by following these steps (https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink).