Jsaux FlipGo Pro in DualView on macOS: bottom monitor has no signal on an M2 Mac Mini

[haphazard44]

I have installed the latest driver: DisplayLinkManager-1.12.4-90

I am running macOS Sequoia 15.5 on an Apple M2 Pro Mac Mini.

When I activate the DuoViews mode of the FlipGo Pro, the bottom screen of the JSAUX FlipGo Pro has no signal (screen is black).

I am connected to the correct port via a USB-C cable.

Can you help me get DuoViews connected (I should be able to view 3 screens at the same time: my main monitor, the top monitor of the FlipGo and the bottom monitor of the FlipGo)

Best,

[haphazard44]

This a screen shot from my DisplayLink menu bar app in macOS Sequoia when I plug in my FlipGo Pro

[mjaroch]

Hello haphazard44,

Please make sure the FlipGo Pro is receiving sufficient power.
You can try unplugging and replugging the USB-C cable or restarting your Mac with the FlipGo connected.

Additionally, please confirm that the FlipGo Pro has the latest firmware installed.

If the issue persists, consider running the End-User Cleaner Tool (https://support.displaylink.com/knowledgebase/articles/2012213-end-user-cleaner-tool-for-macos) to reinstall DisplayLink app.
If the bottom screen still won’t light up after these steps, we recommend contacting JSAUX support to verify DuoViews compatibility and any device-specific requirements.