M1 Macbook Pro - Display Port

[ChuckyBlack]

Hi there,

I recently purchased an Inland Universal Display (Model No. 592188) and I am having a hard time connecting to an external display. All other peripherals work (mouse, keyboard), but I cannot get DisplayLink to recognize my monitor. Of note, I'm connecting via Display Port. I continually see the "Please connect your DisplayLink device".

Also, I'm on an M1 Macbook Pro with Tahoe.

Any help would be appreciated!

Thanks!

Paul

[Szymon]

Hi Paul,

Could you please follow this article to capture debug data and raise a support request?
https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink

Regards,
Szymon

[ChuckyBlack]

Hi Paul,

Could you please follow this article to capture debug data and raise a support request?
https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink

Regards,
Szymon

Just sent, thank you!