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View Full Version : DisplayLink launching setup prompt on macOS – anyone else seeing this?

shivv
04-16-2026, 04:31 PM
Has anyone else seen this behavior on macOS where DisplayLink Manager launches and presents the “Connect DisplayLink device” screen, even when the user is not actively using a DisplayLink dock or adapter?
We currently have DisplayLink configured as a login item, as the application is required for users who leverage DisplayLink hardware. However, we do not want the app (or this setup screen) to surface if the user is not actively using a DisplayLink device.
Specifically:

DisplayLink Manager launches at login
Users are prompted to “Connect DisplayLink device”
This appears even when no DisplayLink hardware is connected

Has anyone found a way to:

Suppress or disable this prompt when no DisplayLink device is present?
Prevent the UI from surfacing while still allowing the background service to run?
Control this behavior via configuration, preference, or MDM profile?

Any insight or best practices would be appreciated. Thanks!
Szymon
04-22-2026, 05:51 AM
Hi shivv,

For IT managed installations please check section: Suppressing post installation configuration wizard in this FAQ: https://support.displaylink.com/knowledgebase/articles/1964491

Regards,
Szymon
JevermannNG
05-04-2026, 03:25 PM
We have the same issue on our site, I stopped the distribution of the Update.
I am sorry to say but this is really not "Mac like".

How can we disable this pop-up window?

Thank you!
Szymon
05-05-2026, 06:02 AM
Hi JevermannNG,

Did you go through Suppressing post installation configuration wizard
on this FAQ: https://support.displaylink.com/knowledgebase/articles/1964491?

Regards,
Szymon
JevermannNG
05-05-2026, 07:25 AM
Hey,

yes, that information was very helpful ... but should have been distributed in the ReadMe of the App Update file ...

As we use Jamf Pro to manage our Mac Fleet, I was able to create a Configuration Profile from the Defaults File and to send it to the Macs.

Next Time I would appreciate more information about such "features" and a guideline how to manage those (unwanted) options.

Thank you for your help!