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-   -   Windows 8.1 wake and crash (https://www.displaylink.org/forum/showthread.php?t=62870)

JamesH 05-28-2014 05:15 PM

Quote:

Originally Posted by urnammu (Post 74465)
Got another wakeup related crash. I attach the dump file for reference. No USB devices were attached to the system.

Thanks for looking into this!

BugCheck 9F, {4, 12c, ffffe000b6800880, ffffd00039429950}

Implicit thread is now ffffe000`b6800880
Probably caused by : WUDFRd.sys ( WUDFRd!WdfObjectList<RdDeviceInterface,RdDeviceInt erfaceParameters>::EnumFirst+22 )

This is caused by a driver for a removable USB drive (WUDFRd.sys)
I'd suggest checking in with the USB drive manufacturer for the latest driver.

Thanks,
James

urnammu 05-29-2014 05:35 AM

Not sure how I should update the driver of the USB drive. Aren't these autoinstalled by Windows? I'm not even sure about the supplier of the drive...

Anyway, are there some quick instructions about how I can get the debug information you posted from the crash dump file myself? That way I don't have to bother you with DisplayLink unrelated issues.

Thanks a lot!

JamesH 05-29-2014 02:27 PM

Sure:
http://www.networkworld.com/news/200...ows-crash.html


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