But what if you're not in rotated mode?

And do we follow the steps above just on the mac display since the USB display isn't working?

Thanks!
Kat

I think what Christian was trying to say is that booting in safe mode and opening up the display prefs, should reset all displays back to their default settings.

I can't vouch for this method however, because I just restored from Apple to 10.7.2 (this was the version preinstalled on my Macbook Air mid 2011). All of my apps/docs/preferences and even my virtual machine was preserved, and my display is working again in rotate mode. I made many backups before restoring, since I figured I'd be starting from a blank slate, but that wasn't the case thankfully.

I agree with chaz4070: There really should be a disclaimer on the DisplayLink homepage for Mac Support warning people not to upgrade to 10.7.3 until this issue has been resolved. It would save a lot of people a lot of time. This is already the 4th most viewed mac related thread on this forum ever with 2500+ views.

Is there a way we can be notified when updated drivers are available? I should have checked the forums here before upgrading to 10.7.3. I'm now out a display.

Hopefully this thread will be the first place where we find out about a fix. You could subscribe to this thread using the "thread tools" menu and get notified when there's an update. It would be nice if there was a better way.

Yes, I used the combo update, and have the same symptoms described here when the DisplayLink adapter is plugged in attached to my rotated display (which was set to rotated mode before the update): I get a blue screen on my MBP 15" late 2011, and on my external landscape-mode display connected via direct displayport connection, while the 3rd rotated display connected to the DisplayLink adapter remains black.

Good luck DisplayLink team with this one. I appreciate the openness displayed on this thread about the difficulty involved with lack of info from Apple etc.; that's refreshing to see! Cheers.

As far as we can go on troubleshooting..
 

I think we have gone as far as we can go.

The rebooting while holding shift and then opening System pref/display worked to get my system back to 3 monitors..

I will wait to see if something comes out this week... crossing figures since I rely on 3 monitors to work.

Finally, something that works
 

I had had done everything mentioned in this post. These steps work for me. I have again my two displaylink managed monitors (no rotation). This helps for the moment.

thanks

thanks

Useless for me, I need rotation. So will there be a fix in the near future or shall I switch to a new iMac with to miniDisplayPort-adapters?!

Still need help
 

Sorry All! I still need some help!

I'm very new to using a DisplayLink product. 5 days ago I got my new macbook set up in a hengedock and connecting through a USB to HDMI adapter. Worked great. I've never set up any rotation. I was using the HDMI display as my "main display" since the macbook was closed and in the dock.

Now all I get is "no signal" on my display when I connect it through the USB adapter. I've booted in safe mode (at least I think it's safe mode all though it doesn't say). Ive opened up system pref/displays. There is nothing there to change.... No place to "restore defaults" so then I just close display preferences and reboot into normal mode, but I still get "No signal".

Anybody have any ideas? I'm a teacher and EVERYTHING i use in class everyday is connected to the dock, so If I don't have a display, I can use any of my other technology.

THANKS for any suggestions....

Kat

I don't want to waste your time, but have you tried connecting the display link device directly to your mac, without the hengedock? It might be worthwhile making your config as simple as possible until it's working, then add the dock and troubleshoot more if necessary. Good luck!

Strangely, it doesn't work for me at all. It makes no difference. Even after the safe-boot workaround steps, my non-DL displays go blue as soon as I plug in the DL.

I had 10.7.2 and all worked great, and as reported here with update to 10.7.3 I only see a blue screen on my main display and flicker on the DisplayLink display. I did the trick proposed (safe mode) and all works fine but with no rotation! It's a bumper for me. I hope we will get an update to support rotation soon.

Fail; 15 workstations with 3rd monitor.
 

All 15 of our developer workstations; iMac 27", with Apple Cinema Display (MiniDisplayPort), and Dell 21" 2007FP Monitors in Portrait/Rotated (ioGear Adapter with DisplayLink 1.7 Driver) are having the same issue.

After upgrading to 10.7.3 (Combined), the machines booted to blue screens. Our solution was to boot into Safe Mode (power on while holding shift key), then uninstall the DisplayLink 1.7 Driver. Then, on reboot, the iMacs and the Apple Cinema Display started properly; without the Dell monitors. Afterwards, we reinstalled the DisplayLink 1.7 Driver, which reset the Dell monitors back to standard landscape mode.

Unfortunately, we need the portrait/rotated modes to work properly. So while we're now able to boot the machines properly, until the DisplayLink Driver is fixed to address rotation, we're leaving them turned off.

I was thinking about that too (connecting without using the hengedock). Unfortunately I'll have to wait 'till I go to work tomorrow.

I don't think it will make a difference, since all the dock does is hold the cables in place, but your still use the same USB cables etc to connect. But you're right... it's worth a try.

Still a little jealous of the people who have gotten theirs to work at least temporarily. Are any of you using a USB adapter and trying to use it as the main display (with the macbook closed)??

Thanks!

Yes, I use hengedock too, two DisplayLink monitors and one directly to the mini display port of the mac book pro (early 2011), the one connected to the mac minidisplay rotated.

First, I follow the step (1..5) connecting directly, i.e without the hengedock, step 6 should be installing the diplaylink driver, 7 reboot.

After that I put it into the hengedock, no problem.

I'm happy I have my three monitors back, but yes is not what I need (I need rotation capabilities)

Thanks for your help
 

Thanks for your help. I'm going to try those steps.

One question. Did you "uninstall" your current displayLink driver? If so, when? Before booting into Safe Mode or after?

THANKS!
Kat

A little progress
 

Thanks rjimenez.

That almost worked! I now can get my USB display to work connected directly to the macbook with my macbook open but when I close it and put it in the dock I get "no signal" again.


Not sure if thats a hengedock thing, since I'm just connecting to a USB adapter that is screwed into the dock. It's just weird that I got it to work last week and this week (after the update) it's not.

Kat

ETA on a Beta to fix the issue???
 

Wanted to see if DisplayLink has a ETA on when we can expect a patch/fix?

Yes I uninstall the driver (step 0)

Deprecated...
 

I recall reading in this thread.. someone mentioning that options for rotated portrait orientation in display preferences was deprecated by Apple. This is incorrect.

Rotation of screen orientation has not been deprecated and removed from OS X Lion 10.7.3. For instance, if you took a monitor (Dell 2007FP) and attached it via DVI>MiniDisplayPort Converter, the options for rotation are available and operate perfectly well.

It's possible your mac is going to sleep when you close the lid with this new update. Have you tried waking it up with an external keyboard? I heard about an app called insomniax that might do the trick if it's a sleep problem.

I am seeing the same thing on Oct/2011 MBP. I had to unplug my DL monitor (DELL 22" widescreen) that I have rotated. Updated with the combined update and was blue screening.

After unplugging the DL adapter I am down to just my 27" Apple Cinema Display. Would like to get this resolved as well.

OS X 10.7.3 and Displaylink driver 1.7
 

I've tried this on both my latest Macbook Air and my Mac Pro.
Everything seemed to work fine when I used my Diamond USB display adapter pro (BVU195) with OS X 10.7.2 and Displaylink driver 1.7.

It no longer works after upgrading to OS X 10.7.3. No longer works as in the screen turns blue on the main monitor and nothing appears on the other monitor. I have to end up restarting the computer after unplugging the adapter.

Any suggestions? Know if a new beta driver is coming out that's compatible with the latest OS X? Thanks!

same issue with plugable adapter
just upgraded to 10.7.3 and driver 1.7 won't work

Still No Luck
 

I tried these and every other suggestion from DisplayLink guys and I still can't use the DisplayLink adapters. I have 3 screens connected to the adapters, one is rotated 90 degrees and my main screen plugged directly into my MAC. At this point, if I can use 2 of my non-rotated DisplayLink screens I would be happy until the fix is out.

No matter what I do, when I plug in my display link adapters I get a blue screen on my main screen...and nothing else shows up. If I unplug my main screen and plug it back in, it comes up, but the side screens do not work.

Any thoughts??

Anyone tried NVRam reset?
 

Both of my screens are rotated so I haven't tried this but has anyone that doesn't have a rotated screen tried an NVRam reset (more widely known as PRAM)? http://support.apple.com/kb/HT1379

I would unplug the adapter, reset the NVRam and then plug in the adapter.

Resetting NVRam usually clears resolution settings and I'm thinking its worth a shot.

To the DisplayLink Team: I'm still very disappointed that you cannot be bothered to update the Mac software page to exercise caution when updating due to some known issues. I think it is ridiculous that people would have to come to the forum and research this. My $.02

If only it was that simple, I've done PRAM resets and SMC resets to fix this issue to no avail. I even reinstalled lion from the recovery partition.

That sucks :( Did you restore lion to 10.7.2? I did that and got my display working again and rotated. At first, the screen displayed garbage, but came good after changing the settings in the display preference.

*edit* I also reinstalled the display link driver ver 1.7.

It looks like the DL team have put a warning message in RED next to the Mac driver download section of the site. Thank you for doing this, and hopefully that will help people who haven't updated yet. Fingers crossed a real solution is near.

Yeah I saw they finally added a warning to the Mac page. Only took 'em a week and I know I asked at least twice in this thread for it. Better late than never I suppose.

I'm a little disheartened that the DL team hasn't posted anything in a few days - I'm getting ready to reinstall Lion again and just go to 10.7.2 - I was holding out but with no updates/ETA I don't think I want to wait any longer.

Eta?
 

Hi DisplayLink Team,

Are you guys ready to give us a rough ETA for a fix?

As a software engineer I find it easy to put myself into your shoes; the lack of openness from apple regarding these changes is frustrating. Thank you for the work.

I really need to learn to wait a few weeks before installing those damn updates! :rolleyes:

Checking back daily,

Tony

SystemUIServer
 

I'm not sure how helpful this is. I can get the DisplayLink adapter plugged in and have it be black, but I can get my other displays to display like normal. When I do this SystemUIServer is constantly consuming 1.2% of my CPU, and my Mac get's pretty hot. As soon as I unplug it, it drops down to 0%, where it probably should be, and the fans turn off as the computer quickly cools down.

To replicate:
I have a Thunderbolt-to-DVI adapter that came with my Mac and a USB-to-DVI adapter from DisplayLink. Begin with nothing plugged in. Plug in the Thunderbolt display. Plug in the DisplayLink adapter. Unplug and then replug the Thunderbolt adapter.

Maybe this has already been posted / discovered, but I thought I might as well mention it in case it hadn't.

Booting in safe mode to reset display orientation works for me
 

I'm using a BVU195 to connect a 1920x1200 display in portrait mode to a mid 2010 iMac 27". After applying 10.7.3 patch I faced the problem described in this forum. All connected displays turned to blue.
Starting up the iMac in safe mode and launching display preferences resetted the orientation of the display connected to the displaylink adapter to landscape. After a newly restart the displaylink adapter can be used again, but only in landscape mode :-(.
Nevertheless thanks for posting this solution!!!

That is the nature of USB.. it uses a lot of CPU power.

Not sure if this post helps, I'm also hoping to see a solution to this "no rotation" issue soon.

I have to use displaylink in rotated mode so all my displaylink monitors are useless right now.

Why do we have to go through this trauma every time Apple updates its OS?

Any update on this? Luckily I saw this forum post shortly after 10.7.3 was pushed live and I held off. I feel sorry for everyone else who has been left without a working display though. We need a better response to this. I have a feeling I'll be moving away from using DisplayLink adaptors in the future, the beta was bad enough but this is worse.

Are there any alternatives? Each and every USB2DVI-Adapter I found on the web uses DisplayLink Drivers!

So DisplayLink has to have gotten a lot of license fees and a lot of users should have such a problem. This can't be unresolvable!

If anybody around here, reading this knows alternatives to the DisplayLink-Driver I would be glad to here from you. THX.

Welcome all to display link, unfortunately this is all you'll get from here.

Alternatives would use Thunderbolt and daisy chain the displays. That will be the best method since USB has bandwidth limitations.. I only use my displaylink for Terminal.. when you move say a VLC window to the Displaylink side, the CPU use rate will go up rather alarmingly (not to mention the lag).

Honestly I don't see the performance issue due to Displaylink but the problem of USB protocol. The screen rotation however is their problem.

I am just glad that Thunderbolt is coming real soon.

I have an early 2009 iMac 24" NVidia GT120 running a Mimo 7" USB monitor in landscape before I just upgraded from 10.6.8 to 10.7.3 over the weekend.

I notice the Display Preference shows no resolution numbers and no ability to rotate the display.

I have my monitors set to sleep after 20 minutes....yesterday after coming home from work, the Mimo didn't wake up properly, it was flashing colors/checkerboard/etc like it had just powered up and no system was driving it. So I unplugged it from the USB for a while...when I plugged it back in, the background image appeared briefly, then the windows I keep open on it appeared, then the background image changed to just an all gray screen but the app windows stayed visible....that's the way it's sitting now. Hopefully this gets fixed soon.