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-   -   10-second delay launched "Metro" apps (https://www.displaylink.org/forum/showthread.php?t=2364)

davis1202 03-11-2013 06:26 PM

I have been randomly encountering network issues (in addition to slow start screen apps/mouse hangs) on my Win 8 laptop using the DisplayLink Drivers/USB 3.0 dock. It will usually occur anytime I do a large file transfer to a network drive. Upon doing this, my network connection will completely drop and I have to disconnect the dock from the laptop and reconnect it. Has anyone encountered this?

jimmyzshack 03-11-2013 06:29 PM

Quote:

Originally Posted by davis1202 (Post 68785)
I have been randomly encountering network issues (in addition to slow start screen apps/mouse hangs) on my Win 8 laptop using the DisplayLink Drivers/USB 3.0 dock. It will usually occur anytime I do a large file transfer to a network drive. Upon doing this, my network connection will completely drop and I have to disconnect the dock from the laptop and reconnect it. Has anyone encountered this?

Yes i have the same problem, Ticket Incident: 130208-000160 i've sent them debug logs from when it happens.
They keep telling me i need to try and update my video driver, but i have the latest one issued from dell for my laptop.

Wim 03-11-2013 09:27 PM

We have a fix for the 10 second delay when opening apps. This will be in 7.2.

We're also updating the Ethernet driver to be more performant. During the development of this a few bugs have been discovered and fixed that could cause issues. Hopefully the Ethernet in 7.2, released at the end of the month will eliminate these issues. Testing internally so far is going well.

Wim

jimmyzshack 03-11-2013 09:28 PM

Quote:

Originally Posted by Wim (Post 68790)
We have a fix for the 10 second delay when opening apps. This will be in 7.2.

We're also updating the Ethernet driver to be more performant. During the development of this a few bugs have been discovered and fixed that could cause issues. Hopefully the Ethernet in 7.2, released at the end of the month will eliminate these issues. Testing internally so far is going well.

Wim

Thanks for the update.

Mattman3234 03-15-2013 12:35 AM

Quote:

Originally Posted by Michel_K17 (Post 68772)
Good news! I found a work-around that does the trick [here].

Here is what it says:



Note: Go to: Internet Options >> Advanced Tab >> Accelerated Graphics topic (1st one) >> Select Use Software Rendering instead of GPU* (*requires restart)

In my case (Surface Pro), I simply changed the Internet Setting above, and kept the DisplayLink drivers intact, and it all works. The change in CPU usage seems minimal to me (looking at the Task Manager Performance screen). At least this will keep me going until a permanent fix comes from the DisplayLink folks (can't wait).

Cheers!

Thank you!! I have a surface pro and was having the same issue....figured out it was displaylink and found your post and fixed! Will wait for the official fix, but this just kept me from returning my dynadock I bought.

Artikas 03-20-2013 06:45 AM

surface pro + targus ACP71USZ
 
I am having the same issue BUT my wireless connection on me surface also stops working after installing the display link software. Everything goes back to normal after display link is removed

Artikas 03-25-2013 03:43 PM

Update?
 
Is there any update on this or approximate time frame?

Wim 03-25-2013 05:32 PM

This will be in v7.2 software which is just having the final changes applied.

Wim

KenB 04-01-2013 07:35 PM

Quote:

Originally Posted by Wim (Post 68962)
This will be in v7.2 software which is just having the final changes applied.

It's good to hear that the fix is to be part of v7.2. Is there a target date for a public release or beta of 7.2?

Artikas 04-03-2013 05:55 PM

Quote:

Originally Posted by KenB (Post 68525)
My computer is also running the Intel HD Graphics 4000.
Driver version 9.17.10.2932 (dated 12/12/12).

Wim, what additional information do you want and how can I collect it easily?

New software is now avaliable for download. As of today


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