10.7.3 incompatibility?
 

I just updated to 10.7.3 and upon reboot all my screens are blue, except for my DisplayLink screen which remains black. I have to unplug everything to get my MacBook Pro screen to display again. I'm then able to plug in my mini DisplayPort adapter for one monitor, but when plugging in the USB DisplayLink adapter everything goes blue again (black for DisplayLink).

Known issue?

SAME EXACT ISSUE!

I'm so glad I'm not the only one. I already posted what display link manager gave in the thread I made about this.They're going to ask you for what this http://www.displaylink.com/support/ticket.php?id=269 output (a zip file with logs and your system information). I would do so to save the time of them asking you.

Same here after upgrading to 10.7.3 today.

And here's a crash log.

Same boat
 

10.7.3 on a 2009 24" iMac breaks displaylink on UGA-2k-A but my MiMO um-710 works fine. The monitor that was on the UGA-2k-A just keeps flickering.

Same problem
 

I upgraded to 10.7.3 on my mid 2011 macbook air and have this issue, but it is slightly different on two different display link devices. Both devices are connected to displays that are rotated at 90 degrees and worked perfectly on 10.7.2.

The one that doesn't work gives me a blank screen on the display link monitor, but the status LED on the screen indicates that it is getting a signal of some sort. I see the LED on the display link adapter blinking in a very predictable pattern that repeats.

The other display link adapter (which is a higher resolution) works, but only in landscape mode. Not much good when my monitor is on its side :) . When I change the rotation to anything other than standard, I get weird patterns on the display, and there is no resolution to choose from in the display preferences window.

Thanks Phillip for posting the link to the tool. I will run it tomorrow at work. I hope there's a fix soon.

Also lost rotation ability..
 

After upgrade to 10.7.3..

However holding Command Option then press System Preference will return the rotation dropdown menu.. however it also display weird lens when switch to 90 degrees./ potrait mode.

Yes I should add I was also using a monitor in portrait mode. I'll have to check to see if it works in landscape.

Same issue
 

Also the same issue in 10.7.3. I also had my displaylink display rotated.

Does anyone now how to reset the orientation? Maybe this helps to get the display at least working again.

Thanks for your reports.
Are you using the DisplayLink screen in a rotated mode? In case, could you please try this:
Boot without the DisplayLink adapter connected then run in a terminal:

sudo rm -f /Library/Preferences/com.apple.window*

rm -f /Users/"USERNAME"/Library/Preferences/ByHost/com.apple.window*

This should reset your display settings.
Reconnect the DisplayLink adapter and check if the connected display is working correctly.

We are working on trying to solve the rotated mode issue.

As far as I see we do not only have an rotation issue in OS X 10.7.3

Since Update I get always get only a blue background without any Icons on all my monitors if the USB VGA-Adapter is connected. It makes no difference if I boot with connected Adapter or I connect the adapter after the system is running. All I found were these protocol entries:


Regards Lutz

Thanks Lutz for your report. The entries are related to a crash of the DisplayLinkManager process. We are able to reproduce this issue, but the problem seems somehow related to the rotated modes. Do you remember if you were using a rotated mode before upgrading to 10.7.3? If you set a rotated mode before upgrading, the OS tries to apply the same setting any time you connect the DisplayLink adapter, causing the issue. Thanks

Ah, I see. I have a HP Pivot Display (2 of them but one connected using your Adapter). Usually the rotation change automatically if I tilt my display, so, yes, I think I am using rotation. =) Thats probably why I still got the issue after deleting the display setting because the Display was still tilted. So I will wait till you fix the driver - is there any eta?

Regards Lutz

Thanks for your rapid response to this issue Christian. However, deleting the plists doesn't work for me on my monitor at work. I can't get to the preferences to reset the rotation, because I get blue screens on my working displays.

Is there another rotation setting that gets cached somewhere? It worked on my other monitor at home, but that was running a higher resolution with a different brand display link adapter. The one that's failing is the encore electronics brand model ENMUV rev 2.

Attaching the output of the "display link information" software report.

Same issue PLUS Dock CPU% high
 

Hi everyone. I'm having the same issue. Two display link adapters in portrait mode. Neither work when rotated. They do come on when in "standard" orientation, however, I'm also seeing my Dock use 100% CPU when I have the displaylink adapters plugged in. I have repeatedly force quit the Dock from Activity Monitor and it immediately respawns at the high usage rate until I unplug the display link adapter and force quit it again.

It is very noticeable for me as I have a 13" MBP and the fan gets really loud when the CPU is under load.

I'm curious as to why I can't seem to find any info regarding the 10.7.3 update on the Mac page on the DisplayLink website. Shame on me for not holding off on the update I suppose but I would think the DisplayLink folks would be using the developer releases to test the software and could post notices like: "Current users using DisplayLink software on 10.7.2 on rotated monitors may want to hold off on the 10.7.3 update until we release a new driver".

My current setup doesn't have space for landscaped monitors so right now my extra two 20" along with their display link adapters are of no use.

I would appreciate an update on the timeline of the anticipated fix please.

Yes my display was rotated no this did not fix my issue, I added in the user name . Am I not supposed to use the asterisk?

Would love to have my third monitor back.

Just finished installing 10.7.3 and immediately after rebooting i started having the exact same issue, rotated 3rd display, even after trying the suggested commands on Terminal it was still exactly the same.

Edit: forgot to give some info, 3rd screen rotated on a MacBook Pro (Early 2011).

just here to be counted...

same problem with 180° rotated 3rd display on 27" iMac (Mid 2010).

Count me too - 27" iMac mid 2011

same here, rotated display - I can see the displaylink process dying, respawning and triggering crash reporting.

same here, deleting files doesn't help
 

I have two rotated displays and have the same issue as others after having upgraded to 10.7.3. I've tried deleting the files:

sudo rm -f /Library/Preferences/com.apple.window*
rm -f /Users/"USERNAME"/Library/Preferences/ByHost/com.apple.window*

and restarting, and still have the same issue. I've also tried this in conjunction with reinstalling the display link software but still no go. While waiting for the bug fix it would be great to at least get things working in non-rotated mode if there is some other suggestion as to how to do this.

thanks,

Mark

Are there any updates on this issue's resolution? I have been staring at a blank screen all day.

Not to sound harsh... but it seems like the DisplayLink for Mac team doesn't have a developer's build to test on and will only know once the build is live...

Is this true or is that too personal? I don't mean it to be, I'm sure a fix will be coming as soon as possible.

Keep on Truckin'!

Exact Same Issue on MBP 2.5 GHz Intel Core i7
 

Wow, I am really re-thinking this whole DisplayLink thing. Can't work like this.

Yeah honestly I was thinking the same thing, but was keeping it to myself since that's not really helpful. Maybe they had a dev seed but didn't think to test on a rotatable monitor or have one that reproduced the bug. I remember fixing a bug one time that involved a game being flipped upside on certain videos cards and had no idea until I happened to get a configuration that would replicate it and figure out what was going on. Programming is complicated especially when it's low level and depends on the vagaries of the OS maker. Sounds like they're on the ball now though.

If I had happened to have been running a dev seed I could have let them know about it earlier, but I tend to stay away from OS betas since I don't have the time to test the OS for Apple.

This is very close to what happened, good insight.
But first things first: please continue to keep the feedback coming, even criticism. We make Mac drivers for Mac users and are Mac users ourselves: we know what is the expected user experience.

We don't test thoroughly every developer drop but we do try them, the level of testing depends on the perceived risk in the update. It would be great to have a decent change log with the OS updates from Apple but we live on Earth in 2012 so that's not possible.

In the meanwhile my rotated screen is black: have to fix this issue quickly! Hopefully it will be possible, it's likely that Apple does not test much with rotation now that they have removed the option from the standard interface and don't sell any displays that can be rotated.

same here
 

Just updated MBP13(2010) to 10.7.3 and connecting two displaylink adapters just makes default screen + external LCD blue and stays so for ages.

Here is what I found:
- unplugging USB displaylink adapter does NOT fix the issue and external LCD and MBP monitor stay blue. Unplugging external LCD fix the issue blue screen issue, not the displaylink issue.
- reinstalling drivers do not fix the issue
- removing files (sudo rm, etc.) does not fix the issue
- applying combo update to 10.7.3 does not fix the issue

I am pretty much stuck with one external monitor now (although I usually use 3: 2 on displaylink adapters and 1 on mini DisplayPort)

Any additional hints?

It's too bad you didn't test on your rotated display :( but thank you for looking at it now. Some more detailed information for you if it helps: I have a "pluggable" brand at home connected to a DELL 2005FPW. The amazon description of the displaylink card is "Plugable UGA-2K-A USB 2.0 to VGA/DVI/HDMI Adapter for Multiple Monitors up to 2048x1152 / 1920x1200 Each (DisplayLink DL-195 Chipset)". Sorry, I left it at home so I don't have the part number. However, that one works in standard/landscape mode on the dell display running at 1050x1680. I can even switch to rotate mode, without the other screens getting stuck blue, but the displaylink display shows some weird patterns which looks like a corrupted signal on the screen and the list of resolutions are completely blank in the display preference options (when rotated). When I rotate back to standard mode, I see the resolutions again and I have a working display in standard/landscape mode.

However, my NEC LCD2070 display at the office, doesn't work in any mode, but I am using a different displaylink device. I can't get past the blue screens but my keyboard is probably working, only if there was something I could type into terminal to fix it while it was like that. I thought blue screens only happened with Microsoft ;) . That display was running at 1200x1600 with the aforementioned device by Encore Electronics "ENMUV rev 2". Oh, and I can connected the ENMUV to my mac without any display plugged into the dvi connector, and it doesn't cause the stuck blue screens. Plugging the DVI connector in afterwards triggers a display detection, then the encore LED turns off - looks like it died and doesn't come back. Plugging and unplugging the DVI connector after that has no effect. I have already uploaded my log files, but I can do some more stuff if it helps. Please let me know!

Have a DELL2408 in portrait mode and same problem after upgrading to 10.7.3.

Tried all the suggestions in this forum but nothing works. Have uninstalled the driver and now waiting for someone to release an update or suggest a workaround.

Pretty gutted as I literally just bought my DisplayLink less than a week ago and have been loving the experience of having two additional monitors attached to my mid 2010 27" iMac.

Some people seem to be having issues with the 10.7.3 delta update. Has anyone tried the combo update to see if that makes any difference?

Now this is good PR!
 

I like this response a lot!!! :D

The delta created a situation where people wouldn't even be worrying about their displays, but why NONE of their apps are working and crashing instantly. I think it's safe to assume that the people reporting issues here are fully functional accept for a black screen display or two.

I used the software update feature. However, I will try the combo update tonight. Right now, I can't risk screwing up my machine any more at work :)

Yeah, those poor guys had some major issues with their update. I suppose I shouldn't complain much because everything else works perfectly (as far as I can tell) except for my blank screen.

Yeah I consider it unlikely it would make any difference, but you never know.

Same here. I was fine with 10.7.3, until I decided to see how Rotation would look with my two displays (one of which is a displaylink). I had to uninstall my Displaylink driver before I could plug my USB back in again.

Wouldn't be quite so frustrating if there was a way to reset whatever setting got set.

Restored from a thumbdrive
 

I was pleasantly surprised when I restored using a thumb drive I made from InstallESD.dmg downloaded from Apple for my MBA. The version I restored to was 10.7.2 and I'm really pleased the restore version isn't higher. All my data/apps are still loaded up and my display is working again at 90 degrees. Woohoo!!

Backups are fully automated now :)

I will update again to 10.7.3 when this issue has been resolved.

Not rotated, but still a blue screen
 

Hi!
I just updated to 10.7.3 last night and when I came into work this morning, my Vizio HDTV that I'm using as a monitor through HDMI (Aluratek USB to HDMI 1080p adapter) has blue screen.

I don't even know where the rotation settings are and my macbook is brand new (got it 3 weeks ago) so I'm pretty certain I'm not in rotated mode.

Can you think of ANYTHING else for me to try? I have all of amy cables (USB, Ethernet, Power) connected to a dock but if I can't use the external monitor, I can't use the dock and therefore I have to try to unscrew all the cables from the henge dock.

ANY Help you can give would be greatly appreciated.

Thanks!
Kat

any chance we can get an update on this subject?

I'm going to ask again what I asked on page 2 of this thread...

"I'm curious as to why I can't seem to find any info regarding the 10.7.3 update on the Mac page on the DisplayLink website.

Shame on me for not holding off on the update I suppose but I would think the DisplayLink folks would be using the developer releases to test the software and could post notices like: "Current users using DisplayLink software on 10.7.2 on rotated monitors may want to hold off on the 10.7.3 update until we release a new driver".

Are we really gonna have to check forums each time there is an update to the OS if we rely on displaylink software?

Here follows an alternative way for resetting the display preferences:

1. Remove the DisplayLink adapter
2. Boot in safe mode (pressing and holding the shift key after the startup tone, http://support.apple.com/kb/HT1455)
3. Just open the Display preferences in system preferences (not sure this is needed)
4. Reboot
5. Connect your DisplayLink adapter. The rotation should be back to standard.

Hope to have good news soon.