ThinkPad USB 3.0 Dock 0A33970 with 2560x1440 monitor
 

My 2560x1440 monitor works fine on a desktop PC.

This dock (really more like a USB 3.0 to dual DVI adapter) works fine with my 1920x1200 monitor.

But this dock won't recognize my 2560x1440 monitor/the 2560x1440 resolution doesn't get detected. This problem happens with NVidia Optimus Mode and Discreet Video modes on my ThinkPad W520, and this happens with Windows 7 x64 SP1 or Windows 8 Release Preview.

Here's the USB 3.0 Dock listings:
http://blog.lenovo.com/products/dock-is-launched
http://shop.lenovo.com/us/itemdetail...62D739642CFC27
http://support.lenovo.com/en_US/prod...DocID=PD023761

and the Displaylink chip inside is from the DisplayLink DL-3900, described here:
http://www.displaylink.com/usb3/index.php
http://www.extremetech.com/deals/130...ort-replicator

and should be capable of driving up to 2560x1600 resolutions.

I've tried the latest (and only) Lenovo driver from the CD that shipped with the unit June 2012, which matches the V10606 version available online here:
http://support.lenovo.com/en_US/guid...DocID=UM014961

I also tried 6.3 and 7 B1 from here:
http://www.displaylink.com/support/downloads.php

Any ideas?

I will attempt to upload Displaylink diagnostics from Windows 7 x64 SP1 and Windows 8 Release Preview, in case this will help.

A similar post appears at Lenovo's support forum here:
http://forums.lenovo.com/t5/Options-...or/td-p/797413

Thank you!

See attached (DisplayLink Support Files collected from Windows 8 Release Preview Build 8400).

And a second upload with a different monitor file in place, showing full 2560x1440 resolution, also on Windows 8.

Here's the monitor's exact settings, from a desktop computer with NVidia 560Ti:
http://db.tt/RjhF7MVH

No chance to achieve such resolution with this product, it is NOT capable of 2560x1440 resolution at all. It uses the DL-3900 chip but cannot display 2560x1440. Don't waste your time with this product

Only future fujitsu PR08 will be able to display 2560x1440 but only in Displayport
trust me, I have tried tons of those devices already....

there is 2 dvi port on the dock , only one of them is dual link, have you tried both? I plan on buying this as well, please update your finding when you can, thanks.

DisplayPort is the only output that will support this. There is now a Startech adapter available with DisplayLink inside:

http://intrl.startech.com/AV/USB-Vid...600~USB32DPPRO

Wim

hi, i've a vaio Z with expresscard slot but no native usb 3.0, is it possible to use dl-3900 dock on a expresscard to usb 3.0 ?

Yes, you can use a USB 3.0 express card. Just make sure you have the latest express card drivers installed for the chipset. You can find the driver at http://kb.displaylink.com/315.

Wim

I wound up getting this DisplayLink to DVI adapter to use while waiting for this USB 3.0 to DisplayLink issue to be resolved (if it gets resolved):
http://www.amazon.com/gp/product/B00...=ATVPDKIKX0DER

I should point out that my Lenovo W520 only supports 2560x1440 or 2560x1600 over DisplayLink:
http://support.lenovo.com/en_US/deta...DocID=PD015362
but my monitor is DVI-D only (no other inputs).

And because I'm up to 3 monitors, but my docked W520 can only do 2 digital displays externally at a time, I'm stuck using the Lenovo dock for the 3rd monitor connection.

So I use the Accell adapter coming straight out the DisplayPort on the laptop itself (not the dock), and it works.

Occasionally, I'm getting occasional BSODs (dlkmd.sys 0x0000007E) now upon wake-up from suspend, on Windows 7 x64 SP1. But I suspect that's due to my Lenovo USB 3.0 dock and/or drivers, not the Accell adapter (which requires no driver).

Hoping Windows 8 and the DisplayPort drivers eventually get me complete stability, but even now, it's not bad (1 in 8 wake-ups bluescreen, stable once operating), so it's worth the hassle/wait for me.

Updates made to my QNIX monitor post here:
http://tinkertry.com/close-look-qnix...7-inch-monitor

Can you see if the BSODs are still present in v6.3 M1 and post your log files if you still have the problem? I want to get that fixed if its still there.

Wim

Excellent, will do, thank you!
(yes, the BSODs were with DisplayLink-iPad_6.3M0.exe so time for me to grab some DisplayLink Support Files and upload 'em)

I've included a .zip file with DisplayLink-iPad_6.3M0.exe active, which shares the same BSOD issues coming out of suspend as DisplayLink-6.3M0.exe does, so it's hopefully helpful.

Please let me know if there's something else you need me to do, thank you!

<issue fixed, dump file removed by submitter 8/11/2012>

Here's another .zip file attachment, right after a reboot, moments after I got this catch-all error:
"Display driver nvlddmkm stopped responding and has successfully recovered."

If I uninstall the DisplayLink software, and reboot, all is well, no stability issues with the Lenovo provided video driver I'm using:
http://support.lenovo.com/en_US/down...DocID=DS014142

<issue fixed, dump file removed by submitter 8/11/2012>

Did this help? Do you need anything else?

Mini dump attached as well.

<issue fixed, dump file removed by submitter 8/11/2012>

I think these are known in v6.3 M0. I've just updated the iPad software to be v6.3 M1. Can you try this version and see if it solves the issue?

Thanks

Wim

Nice work! Your new v6.3 M1 version dated August 9th
http://displaylink.com/support/downloads_ipad.php
seems to have fixed the occasional BSOD issue for me, when coming out of suspend.

Looking forward to Windows 8 x64 RTM next week, to test with (beta) DisplayLink iPad software.

Deleting my uploaded log files shortly, now that we're all set, still hoping you come up with a way to privately share log files in the future (private messages?).

Thank you!

Spoke too soon. Sorry to say, blue screen of death again today, coming out of resume, with the v6.3 M1 version.

Do you have a 7.x version of the iPad software to try (that'll also work with Windows 8)?

Now, a few days later, roughly 1 in 4 wake-ups are giving me an immediate BSOD again.

Minidump attached.
Diagnostic attached.
Let me know if you need anything else.

Also note that I have the Lenovo USB 3.0 dock attached, for all these tests (for 3rd monitor output).

If I need to detach that dock for these tests, I can, but I will need to use it on Windows 8 again, dropping iPad support if I must, to obtain stability and the use of my Lenovo USB 3.0 dock.

Thank you!

hi wim,

what usb 3.0 expresscard adapter have you tested that would work with dl-3900 chipset?

I'm actually using the Plugable PCI Express to SuperSpeed USB 3.0 2-Port Expansion Card which is a NEC/Renesas Chipset. Seems to work fine with the latest Renesas USB HC drivers installed on Windows 7.

Wim

wim,

isnt Plugable PCI Express to SuperSpeed for desktop only? Im asking about notebook expresscard 34 to usb 3.0 adapter that you have tested that will work with dl-3900.


thanks

can i get answer for this please, wim?

I'm using one of these from Plugable:

http://www.amazon.co.uk/gp/product/B004BATXWQ

Wim

I've moved to Windows 8 RTM, awaiting iPad version of the drivers.