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-   -   Failed to Initialize D3D 9 Device (https://www.displaylink.org/forum/showthread.php?t=61850)

Bobby-its 07-16-2013 02:16 PM

Failed to Initialize D3D 9 Device
 
When ever i try to play Firefall or just about any other game i get an error that says "Failed to Initialize D3D 9 Device (E_INVALIDARG). Check if DirectX installed correctly." I have tried to reinstall DirectX which does not help. The only thing that fixes it is to uninstall Display Link 7.3M1

Any idea's? I am kind of getting tired of having to uninstall display link to play a game for a couple hours then reinstall it to use my extra monitors for work.

JamesH 07-17-2013 10:12 AM

Hi,

Stopping the DisplayLinkManager service before gaming might be an option.

Let me know if this works.

Thanks,
James

Bobby-its 07-17-2013 05:32 PM

I tried that earlier this morning and it did not help.

JamesH 07-19-2013 02:37 PM

Hi,

OK, please attach the logs as described here:
http://www.displaylink.com/support/ticket.php?id=269

Also let me know what mode your displays are in (Extend/Mirror/Set as Main Monitor).

Thanks,
James

Bobby-its 07-22-2013 04:23 PM

1 Attachment(s)
I am using extended display.

I have the zip file. The page says to send it to you but doesn't list an address. So it is attached to this post.

Bobby-its 07-24-2013 02:30 PM

James have you had any time to look into this?

JamesH 07-24-2013 04:50 PM

Hi,

Can you update the Intel graphics driver to the latest available?

Also what other Games display the same error message?

Thanks,
James

Bobby-its 07-24-2013 05:12 PM

I updated it and now i am getting a new error. "Failed to initialize redhanded(error=0xd9172371)..."

League of Legends wasn't working last time i tried it either. I just tried it but it has a large patch i will have to do first. So will test once it finishes.

Bobby

Bobby-its 07-24-2013 06:34 PM

After another restart it went back to the original error message.

JamesH 07-24-2013 10:12 PM

Hi,

Can you post the version of the Intel graphics driver that you upgraded to?

Thanks,
James

Bobby-its 07-24-2013 10:23 PM

9.17.10.3062

JamesH 07-25-2013 08:24 AM

Hi,

Thanks - I've raised this internally for further investigation.

Thanks,
James

Bobby-its 07-26-2013 12:30 AM

Thank You.

Bobby-its 08-07-2013 01:19 PM

Any update on this yet?

JamesH 08-11-2013 03:46 PM

Hi,

Nothing yet - will be in touch when we have a fix.

Thanks,
James

Jankos 08-12-2013 06:49 PM

Same issue
 
I also have this issue when trying to run a game with displaylink manager installed.

I found that I can run them in windowed mode and they play fine but if they try to run in fullscreen mode it will crash and give an error. I have been getting around this by running windowed mode but some games you can't do this with or can only do this once you get to the settings ingame.

I can provide more info if needed.

JamesH 08-12-2013 07:02 PM

Hi,

Which game are you trying to run?

Please attach the debug logs:
http://www.displaylink.com/support/ticket.php?id=269

Thanks,
James

Jankos 08-12-2013 09:37 PM

any
 
1 Attachment(s)
It does this for any game. The game it is doing it to me on today is Firefall. Other games (Smite, Oblivion, Battlefield 3, etc) have to run in windowed mode. Fullscreen crashes consistently.

I enabled the advanced logging, reproduced the issue, then ran the "Gather Support Information"

zip is attached to this post.

Jankos 08-12-2013 09:44 PM

a
 
Sounds like this guy may be having the same issue. I get the same thing when running skyrim fullscreen:

http://www.displaylink.org/forum/showthread.php?t=1947

Ferroh 08-14-2013 12:46 PM

Same issue, Skyrim will not run in fullscreen unless displaylink drives are uninstalled. When will this be fixed?

Kushan 03-18-2014 08:24 AM

Hi,

We (Myself and 2 colleagues) have the same issue, unable to create a fullscreen D3D device when using the dock. Can we have an update on this issue, please?

I understand the limitations of the dock in terms of latency and refresh rate, but that's fine. It needs to be compatible with fullscreen D3D devices though.

Kushan 04-03-2014 07:07 AM

Still waiting for an update on this?

picafoodigs 05-08-2014 06:07 PM

Unacceptable
 
Quote:

Originally Posted by Kushan (Post 73975)
Still waiting for an update on this?

You're not the only one Kushan . I'm also waiting for an answer. :mad:

Kushan 05-10-2014 12:09 PM

Something tells me we're never getting an answer.


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