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2 Monitors Detected, but only 1 displaying picture
I'm on a 2020 MacBook Air. I've got 2 monitors connected via my Plugable dock via HDMI and I can see both monitors are detected when I'm in display preferences and DisplayLink preferences. Both monitors also have a blue light, indicating they're connected.
However, monitor 2 will only display a picture when it is set to mirror monitor 1. Both monitors are the same model (acer XF251Q). In the screen layout in display settings, monitor 2 is represented as much smaller than monitor 1, but I have not yet found anything I can change to fix that and make the monitor image visible. Even if I unplug monitor 1, monitor 2 still just a black screen while being detected. Problem persists even if I swap the HDMI ports. Mirroring monitor 1 on to monitor 2 is currently the only way to get picture. |
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I have now purchased a displayport to hdmi cable and the same problem is still happening.
When it’s not mirroring another monitor, Graphics/Displays in Software Info list it as 768x1024. When it is mirror the MacBook and displays an image, Graphics/Displays in system info list it as 2880x1800 with a UI that looks like 1440x900. |
I've confirmed this is an issue with newer versions of DisplayLink and M1 Macbooks.
Two options: - Downgrade to DisplayLink 1.5 - Switch your monitor to a 30hz refresh rate |
Does anyone have any more options if none of the above works for the same problem?
I can't change the refresh rate of my monitors, and none of the legacy releases works either ( tried all of the alternatives back to 1.4 which isn't officially supported by OS Monterey.) |
I have exaclty the same issue on my M1 with Monterey:
macOS Monterey version 12.3.1 MacBook Pro M1, 2020 Display Link 1.6.1 Both screens detected but only one showing something. Other screen is turned on and auto detected on HDMI port but nothing showing. One screen is a 1440p 144hz other is 1080p 144hz. The 1080p is not working. When i mirror display from main to the 1080p monitor all monitors work but that is useless. Tried other ports on monitor, different cables, different resolutions but nothing works. Other setup with two of the same monitors (different from what iam using now) does work without any problems. Maybe the issue is two external monitors with different resolutions? |
Working for now... (hope this doesn't jinx it)
MacBook Air M1 2020
Monterey 12.3.1 DisplayLink Manager 1.6.1 Build 59.135 Targus DOCK120AP with own power supply MBA M1 plugged in using 30W adaptor Old set up was Dell P2319H (1) using HDMI to HDMI Dell P2319H (2) using DVI to HDMI I've managed to get dual set up working again by changing monitor 2 to DP to DP cabling Switching the cabling above for some reason caused unstable signal on monitor 1 (DP DP) Things tried (no order) - Downgrade to Big Sur - DisplayLink old installs (1.5, 1.6 versions etc.) - Delete HD and clean install of OS (realise not an option for all) - Power cable pull tricks etc - NVRAM / SMC resets - Validated monitor working, cabling working etc. - Deleting com.apple.windowserver.plist Odd things found - When stopped working initially, issue was monitor 2 not receiving HDMI signal - Inverting cabling so monitor 2 was HDMI to HDMI didn't help - A 'simple' single HDMI external monitor via USB-C hub didn't work but did work on a smart TV - After clean OS install the issue appeared to be active monitor (could move mouse onto it / lose windows over there) but screen all black (monitor did not report no signal) I've made Apple well aware of the issue and the discussions online (to extent that helps anything right now) The inconsistency (it stopped working after it went to sleep but now it works again) of course points to OS... |
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I did however luckily solved the issue for me. I swapped places of my HDMI cables, and then it worked. I guess on of the cables are of an older version and wasn't compatible with the displaylink adapter. |
My problem was second monitor was recognised in System Prefs but black or no signal detected on second. I can't remember if mirroring 1 to 2 helped / worked given the number of things I've tried in hope of solution...!
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Dell 6000 dock only working on external DP
I have a MBP M1 and just bought the Dell 6000 to run 3 external monitors
I can get 2 x DP>DP working but the DP>USB and/or DP>USBc wont work. Does anyone know if this is a Monterey 12.3 problem with the Dell 6000 ports or with the Displaylink download? My guess is its an Apple/Dell issue but any advice appreciated! |
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I was troubleshooting this in software for ages. Could not figure out why it would not work on one laptop with Linux mint and not on the other, also with Linux mint. I am also using two Dell U2515H screens: on my Dell laptop it works fine. On my Asus ExpertBook I saw 3 screens in the config, but only 1 external and the laptop screen would work. Seems it is some bizare HW issue with some USB C dongles (I am using a Lenovo ThinkPad USB-C dongle/dock) or something, can't be the cable, I did not replace that. I just swapped the HDMI cables on the USB-C dongle: works! I now have an image on 3 screens (laptop + 2 external). Before that I would see 3 screens in the config panel (including the correct specs), but would get an image on my laptop and 1 external screen only. Registered for the sole purpose of thanking you! |
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