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-   Windows Software (https://displaylink.org/forum/forumdisplay.php?f=28)
-   -   Windows 10 installation (https://displaylink.org/forum/showthread.php?t=66579)

Scoery 04-15-2019 10:28 AM

Windows 10 installation
 
I need to reinstall Windows 10 as the DisplayLink USB is not recognized on my pc,now I need an installation disk of Windows 10,Google told me I could do it myself,i wonder what to do?Does that help?

AlbanRampon 04-16-2019 08:52 AM

Hello,

What kind of product using DisplayLink technology do you have?
If the device is not recognized by the computer, I am not sure reinstalling Windows will help.
Please have a look at the 3rd link in my forum signature. It gives details on how to gather diagnostic information that you can send to be looked into it.

Kind regards,
Alban

Scoery 04-17-2019 02:04 AM

I am using Diamond Ultra-hd 5K Docking Station on my computer.But now the computer has stopped working,i am going to reinstall a clean Win 10.

AlbanRampon 04-17-2019 12:49 PM

Thank you!

To allow mix and match of hardware, we use a single driver across all of our chips used in them.
The current latest driver is 9.1 M0 you can get from: https://www.displaylink.com/downloads/file?id=1326

This product should also have a driver on Windows Update, so just plugging it is expected to install it automatically after a few seconds (Internet connection and computer speed dependent). With Windows 10, there is no need to reboot the PC after the driver is installed.

Kind regards,
Alban

Scoery 04-19-2019 05:51 AM

Quote:

Originally Posted by AlbanRampon (Post 87835)
Thank you!

To allow mix and match of hardware, we use a single driver across all of our chips used in them.
The current latest driver is 9.1 M0 you can get from: https://www.displaylink.com/downloads/file?id=1326

This product should also have a driver on Windows Update, so just plugging it is expected to install it automatically after a few seconds (Internet connection and computer speed dependent). With Windows 10, there is no need to reboot the PC after the driver is installed.

Kind regards,
Alban

Thanks a lot.


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