display link device freezing
 

I'm experiencing a problem with a displaylink device freezing up. The external monitor the device is attached to is generating the following symptoms.

1. freezing on current screen
2. refreshing at a slow rate.
3. turning the screen black.

unplugging and re-plugging the device sets everything straight again. Below are my system specs. I just recently downloaded the new 5.6 driver and will see if this resolves.

Dell E6510
Nvidia NVS 3100M (driver 259.22)
Intel i5 M520 2.4Ghz
4 Gb RAM
Windows 7 64bit
IOGEAR USB 2.0 External VGA Video Card GUC2015V

driver 5.6 does not resolve this

Can you check you are using Windows Aero mode, rather than basic mode?

If this doesn't solve it, please post your log files here.

Wim

Windows is running in Aero mode. I'm having trouble uploading the files to this forum. The file is 183mb and the upload tool is timing out. I can pull some specific files from the zip folder if there is something you need to take a look at.

I really need the DisplayLink*.log files. You can remove any setup* files and the memory.dmp if its in there.

Thanks

Alright. I removed the memory.dmp file and was was able to upload it. I think the browser kept timing out when attempting to upload the file

hoffman

These logs are from v5.2 software run in January 2011. They are not v5.6 which should solve the freezing.

Can you install v5.6 and see if this solves it?

Wim

installed 5.6 driver. will let you know in a few days

I have the same problem
 

My DisplayLink device (Asus Universal Docking Station) freezes about one or two times a day on my Windows 7 Professional 64-bit system. The only thing that seems to fix it is to disconnect both the docks power and usb connection. I've attached the zip-file created by the Support Tool, excluding the "Memory.dmp" file due to its size. Any idea about what is wrong?

5.6 driver has resolved these problems. I thank you for your time