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-   -   10-second delay launched "Metro" apps (https://displaylink.org/forum/showthread.php?t=2364)

KenB 02-04-2013 08:51 PM

10-second delay launched "Metro" apps
 
When the latest DisplayLink drivers are installed on my computer, all "Metro"-style Windows 8 apps have a long startup delay. Removing the driver restores normal startup time.

Clicking the tile displays the solid-color screen with the large app icon, but the "busy" animation that normally shows beneath the icon does not appear for 7-12 seconds. Once the busy animation appears, the app typically shows its main screen within 0.5-2 seconds.

This weekend, I reinstalled Windows 8 and all apps three times to isolate this. It is the driver and nothing else. (I had suspected group policy for our domain, Hyper-V, and a few other things, but they aren't it.)

jimmyzshack 02-05-2013 07:54 PM

I'm having this same issue. if i uninstall 7.1 drivers i no longer have the 12 sec lag opening the metro style apps. Please let us know when there is a fix for this. I'm running windows 8 pro on a dell xps 12.

KenB 02-05-2013 08:11 PM

Are older drivers OK?
 
If the 7.1 drivers, which are very new, have the 12-second Metro delay, are older drivers available that do not have this delay? If so, where can we find them to test against the Metro delay problem?

jimmyzshack 02-06-2013 12:30 PM

Forgot to mention the this issue is happening even when you're not plugged into the displaylink device. As long as the driver is install you have this delay.

KenB 02-06-2013 12:32 PM

True. I just tried the older Lenovo-provided firmware and drivers (likely supplied to them by DisplayLink) and got the same launch delay. This at least means that the problem wasn't introduced with the newest code from last week.

jimmyzshack 02-14-2013 01:36 PM

Is this issue being addressed? This is very aggravating? It takes 20 sec to open the "metro" mail app with the driver installed. it takes 2 sec if i uninstall the displaylink driver.

Wim 02-19-2013 03:13 PM

We're trying to reproduce this. To help can you tell us what PC system specs you have to see if there is some correlation with the GPU?

Wim

odiHnaD 02-20-2013 03:14 PM

1 Attachment(s)
Quote:

Originally Posted by Wim (Post 68500)
We're trying to reproduce this. To help can you tell us what PC system specs you have to see if there is some correlation with the GPU?

Wim

I'm experience the same delayed Modern/Metro app launching issue, this is from a Surface Pro 128GB. I have attached diag as well.

jimmyzshack 02-20-2013 03:15 PM

the surface pro and the dell xps 12 both use the intel HD Graphics 4000 video card

KenB 02-20-2013 03:29 PM

ThinkPad X1 Carbon also Intel 4000
 
My computer is also running the Intel HD Graphics 4000.
Driver version 9.17.10.2932 (dated 12/12/12).

Wim, what additional information do you want and how can I collect it easily?


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