M1 - Multiple Displays and Rotation
 

Hi there,

I know this has probably been posted several times, but I couldn't stay silent about how disappointed I am in DisplayLink.

Not supporting rotation on displays on M1 machines is one thing, but showing that DisplayLink now supports multiple displays on the front page of the website is false advertisement...

I can not use multiple displays if my Mac does not support rotating my 2nd display and this lack of communication has led to people buying docks and realizing afterwards that they can't work with their vertical display. Go and peep the
suggestion on DisplayLink.com: https://support.displaylink.com/foru...ion-on-m1-macs

Sure there's this article:
https://support.displaylink.com/know...cos-big-sur-11

But it's been saying that the feature has been under development for a year now, but no updates whatsoever. It would be great to at least know what is bottlenecking DisplayLink from adding that feature that's been under development for so long.

Any ETA would be great, whether it's a month or a year or if you don't know, that's OK too. M1 Mac users are just left completely without any support.

Is there a beta or an alpha release some users could test? Or is that not possible because of the limitations there are?

I am, like hundreds or thousands of people, really looking forward to having more information regarding this issue.

Thank you.

Hello,

Thank you for posting on our forum.

Even if we understand you wish to use at least one display rotated, multiple display support does not require rotation for most users who use two or three monitors side by side.

We are in discussion with a third party about this functionality but non-disclosure agreements in place do not authorize us to disclose any detail.

So please be sure that we are working on it but we cannot simply provide our users with any kind of ETA.

Kind regards,
Jakub

Thank you for your reply, Jakub.

It is a little more clear, we're still pretty much left in the dark but I assume the update could come in the next few months or never.

With that in mind, for anyone who's been having the same issue, I returned my docking station and will be buying the HP Z27K. I will be able to use that computer as a dock as it has multiple USB 3 ports, also has daisy-chaining and works natively with Thunderbolt 3.0. It is only around 500 bucks (my docking station cost me 300), and it also charges the laptop, unlike most docking stations.

I will then use the remaining Thunderbolt 3 port for my vertical monitor with which I will use USB-C to HDMI.

I think this should work, but either way, I won't have to be dependent on updates from DisplayLink.

Hey everyone,

Quick update.

So I returned my StarTech Docking station I got from Amazon and bought the USB-C Dell UltraSharp 27inch IPS dock monitor and it is honestly the BEST decision I've made. Unfortunately, DisplayLink is promising but I don't think it's quite ready yet for M1 Macs.

I highly advise going for a USB-C monitor, preferably those with over 70 watts so they can charge your laptop at the same time and also act as a hub. This works so smoothly and no need for drivers. Works seamlessly out of the box!

But you can use only one monitor, right?
Unfortunately for us who need rotation still no support on DisplayLink rotation. Other than that, great software than enabled me 2 monitors on M1 MBA.

I think this is a bold and brazen assumption. I think anyone who is persistent enough to want multiple M1 monitors is probably the kind of person that wants to have their monitors exactly the way they want them, and rotation is NOT uncommon and unless you have done a survey of all of your users, this is an assumption you should not make. Also, this kind of response does not build good customer relations. You've basically said "yeah, you're weird, no one does what you want, so quit complaining. Your most vocal advocates are often those people that want very particular solutions. Your devices by their very nature are niche, so please I would ask you to refrain from downplaying the needs of your most ardent advocates, who have stuck with you through an entire year of "we're working on it". If you wish to survive, you must to better. I've had my left monitor rotated for years as a files display while editing video (where I need vertical landscape, not horizontal). It's been very frustrating to be strung along this long and then basically patted on the head in a patronizing manner. Do better.

I couldn't agree more.

Hi Team,

Actually we are facing issue in MAC the new version of display link for mac is not supported in below two models.

HP Thunderbolt Docking 230W G2 Workstation
HP Thunderbolt Dock G2 with Combo Cable

getting error."no monitor detected" so could you please confirm the version 1.5 for mac is supported for the above models or not.

And why getting this error any suggestion

The two HP docking stations you reference do not appear to have DisplayLink technology within them. As a result, DisplayLink will not be able to help.

I also agree. Jakub, it's happened before to us when DL didn't update drivers for over 8-9 months leaving customers with no ability to connect to external monitors AT ALL when upgraded to the latest macOS version. We had to downgrade and stay on specific version with no ETA from DL when you'd fix it. This also had security implications i.e. running OS X on an unpatched version just to be able to use external monitors. 1-3 months we can live with it but more or no ETA is simply unacceptable and soon or later DL will find yourself out of jobs becuase people will be fed up and simply buy hardware capable of running multiple minitors natively. I was already there and switched to MBP 16 becuase of it. Unfortunately, that Intel MBP was a piece of c and bad hardware design with multiple issues hence sold it on after a month of use. However, should DL fail again I'll be switching from my MBA M1 to the new MBP 16 M1 Max without any hesitation thus ditching completely DL from my setup. I've had my monitors vertically most of time purely for reading techniical documentation, web development and terminal operations. After DL failure to provide this feature have had to rearrange my setup, change my desk for wider to be able to use them in horizontal mode. I'd still go back to vertical as soon as this feature is back working.

I'm currently using Dell 49" connected/charging my MBA M1 (macOS 11.6.1, DL 1.4.0) via single USB-C. 3 other Dell 2515H via DL adapters are connected to USB ports on this Dell 49" so all 4 monitos are simply receiving video from a single USB-C cable that's also charging my MBA M1 on one of the two available USB-C ports. This has been working beautifuly most of the time but every time macOS update comes out it's a very stresful lottery as I have no guarantee DL will still work on it... so rolling back updates and loosing almost a day to set up again my working environment is a massive waste of time. I have a strategy now to wait until someone confirms critical things in DL are working fine but it's never a guarantee as every setup may differ. I also don't understand why DL are not developing against Apple's beta or other releases for other web developers in order to make their software compatible and ready for the new release? Also, why don't we have a central dashboard on this forum pinned to the top simply stating what will work and break in developed by Apple updates (my attempt was here but it always gets pushed further and further down: https://www.displaylink.org/forum/sh....php?t=67606)?.This would let customers know what to expect e.g, in the next macOS update or major upgrade and that DL are still working to fix each issue with an ETA instead of allowing cusomers to be their guinea pig and waste their valuable time?

Cheers,
David

I've kept things constructive in the past and will continue doing so.

I came here to express my experience as a multi-year DisplayLink user. It's been quite the roller coaster! I was here for the original drivers before DLM. I remember the excitement of DLM's first release knowing DL was heading in a healthier direction for macs despite a temporary setback in feature set versus the legacy drivers. I remember the excitement of the 1.4 release where for the first time my intel mac supported appropriate rotational support.

GREAT SUCCESS!

I write this response today from my brand new shiny M1 mac. I write this post from my main monitor which sits right next to my rotated secondary. Black. Unusuable. I do understand this is well documented in the release notes.

For 2 years I have owned a quad 4k Targus dock (DOCK190USZ) advertised as being able to run 4 independent 4k displays. A brief 3 months I was able to leverage my rotated display. I have a third monitor, in a box, never opened because it too would be oriented portrait, unusable.

DisplayLink, I've been with you on this journey for years. Patient. Constructive.

Simply put, your customers need rotational support. We've needed it for a long time. I understand the nature of writing common software. I appreciate the complexity bred when writing solutions for all hardware out there. I understand the nature of an NDA and how it ties your hands (and zips your lips).

All I can do is express my experience - and plead.
If there is anything you can do internally to raise the priority of this feature, please do.
If there is anything you can implement as an MVP solution, please do.
If there is anything you can do to accelerate the NDA solution, please do.

Please help us.

Just in case you were not aware, DisplayLink has stated here --> https://support.displaylink.com/foru...ion-on-m1-macs that rotation support for M1 Macs is coming in the next release of DisplayLink Manager version 1.6

I was not aware, thank you! The best part of that announcement is there is an ETA. Can't wait for the end of November! Woohoo!

Do we know if this version of rotation support will be the "fast" version?
(The legacy drivers seemed to initially have almost an emulated style of performance that was very slow and hampered frame rate a great deal).

Great news! Can't wait for release! Like an early Christmas present.

Rotation
 

Hi guys, you must have thinking error, just as I did initially.

I got StarTech USB3.0 to HDMI DisplayLink Adapter. I installed DisplayLink software and connected my 3rd display to new adapter. Display was blank, because rotated 90 degree. Went online and found this thread. Read through, noticed rotation is not supported. hm... Did I find too late and must I return the adapter, accepting I have to live with 3rd display over Wi-Fi limited to Full HD resolution?
NO !!!
Then I realized, that I can natively connect ONE external display to my MacBook Pro M1 - so I made my rotated display this native (aka first) external display, using generic Thunderbolt 3 / USB-C dock) over HDMI.
THEN I connected my normal (no rotation) second external display (3rd in total counting built-in Retina) using DisplayLink and viola - all works as wished, problem solved :D
picture

..so, as long as you do not need two (2) external displays AND both of them rotated, you are all set and good to go with DisplayLink current solution.

Hi russ-codes,

Thank you for your great feedback!

Indeed, 1.6 version will support rotation for M1 Macbooks on Monterey OS.

As for your question, yes we may call it a "fast" version as it takes few seconds to rotate the screen which then operates as a normal display. We did not see any extensive lags with a regular usage.

We are thrilled to finally deliver rotation for our users on both Intel and M1 Macs!

Kind regards,
Jakub

1.6 Beta Rotation?
 

I'm on the beta but still do not have an option to rotate.
We've been waiting for this update for over a year. Please provide clearer instructions.

You can find the option behind the the icon in the menu bar.

Thanks for finally releasing this feature. :D

https://i.ibb.co/42ky6Gy/Screenshot-...t-16-49-31.png

All working fine on M1!
 

Just installed the beta on 2020 M1 MBP with MacOS 12.01 - Works great on 90 degree rotation as 3rd display and also seems to work fine switching to and from clamshell mode too!

I am using a Dell D6000 dock to Dell U2414H alongside my U3219Q (which is plugged separately in to my MBP).

No Rotation Option
 

Realized I need to update to Mac OS to Monterey.

Credit: https://support.displaylink.com/foru...ion-on-m1-macs

Still no rotation in DL manager
 

Hi,

I am running Big Sur on an Apple M1 machine. When I open DL manager it doesn't show an option for rotation. Take a look at the image attached to my reply. Any suggestions?

Rotation via DisplayLink Manager is supported with driver 1.6 Beta and Apple M1 silicon with Monterey.

Best regards,
Katarzyna.

Didnt work here..

I have a MBP 13" Late 2020 with MacOS Monterey 12.0.1, using two external monitors:
DELL S2721DGF connected with an USB-C to DPI adapter, running with 2k 144hz
DELL P2219H connected via DELL D6000 dockstation.

My main display is S2721DGF, and the secondary display only works if I mirror the main display (even in standard mode)

If mirroring, rotation works fine, but its useless.

Using the lastest stable version I can extend the monitors with no rotation.

Anyone managed to get this work?

Only if you install the Beta!!

Update to my previous post.

The only issue I have is that the screen doesn't wake from sleep. I have to unplug my DisplayLink dock and then plug it in again (which is a faff because I have to unmount all the drives connected through the dock).

Setup: Beta 1.6 (59.110) on 2020 M1 MBP with MacOS 12.01, USB-C to Dell D6000 dock to Dell U2414H, which is alongside my U3219Q (which is plugged in separately to my MacBook Pro via USB-C)

The beta rotation doesn't work for me. Screen is DELL P2014H connected through DisplayLink adapter to DisplayPort cable. I have it connected in portrait.
Screen runs fine as native screen on M1 MacBook Pro 13" and the new driver detects the screen, but screen stays black, no video getting to it at all.

UPDATE- The new beta driver (1.6) doesn't send video to the DELL P2014H screen at all. it is detected and visible in displaylink and also by MACOS 12.0.1 but no video. The video does work on the 1.5 driver. Wait for next BETA or PROD release i guess ?

Why there is no support for M1 Big Sur users?