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-   -   The 10.13: High Sierra Thread (https://displaylink.org/forum/showthread.php?t=65351)

Shanesan 06-06-2017 02:22 PM

The 10.13: High Sierra Thread
For those on the developer release, please post here your tales. As this is a maintenance release for Sierra, and with the new Metal 2 architecture and their announcing changes to the Window Server right in their presentation, and the fact that it's not a public beta, there WILL be issues with the new version and current Displaylink drivers.

To maximize the help to DisplayLink, make sure you provide the following info:
MacOS Version (the first release is 10.13 17A264C)
Computer Make and Build Year (ex. MacBook Pro Late 2012)
Displaylink Driver Version
Displaylink Device
What You Are Experiencing
What is Expected

Also expect DisplayLink to not put major effort into supporting dev builds, as the beta will change a lot, very rapidly, and patching Apple issues only to be broken in a week isn't fun for anyone.

Shanesan 06-06-2017 02:44 PM

So I guess I'll start with what I got:

MacOS 10.13 17A264C
Macbook Pro Late 2012
DisplayLink 3.1 (uninstalled and reinstalled)
Device: Plugable USB 3.0 docking station UD3900
Experiencing: A black screen on the Displaylink-run monitor, but the mouse can be seen on it. Mouse runs very smooth.
Expected: Stuff more than the mouse on the display.

Carlo 06-07-2017 08:47 AM

Yes no pixels, but the contents are rendered if you take a screenshot. This means that we don't get updates from the OS. Analysing this now.

Another issue is the window server crashing when going to mirror. The same issue is reported to happen with eGPUs so we're optimistic on this being fixed soon.

There's another minor issue, a crash of one of our processes.

Has anyone spotted anything more?


Shanesan 06-07-2017 03:16 PM


Originally Posted by Carlo (Post 83594)
Has anyone spotted anything more?

Hi Carlo,

Love the fact you guys are tackling this as hard as you did with the Sierra beta.

See OP for specs.

Sometimes when the display is connected (over HDMI if it matters), the computer begins to heavily lag, mouse jumps around at around half a frame per second on all displays, and functionality of the computer becomes zero (clicks don't register, etc). After disconnecting the displaylink device, the system stabilizes.

Once I can reproduce this, I will try to provide process information...

jamesbrobinson 06-12-2017 09:27 AM

MacOS Version: 10.13 Beta (17A264c)
Computer Make and Build: Year Mac mini (Late 2012)
Displaylink Driver Version: 3.1
Displaylink Device: Coredy USB 2.0 Display Adapter
What You Are Experiencing: Installed drivers (fresh). Display is detected. Mouse pointer can be seen and moves on the screen, but no windows can be displayed. Just a black screen.
What is Expected: Additional screen to be visible as a desktop.

jpmiller03 06-12-2017 09:45 PM

Reporting in, the same
Black screen but registers in the Displays prefpane properly, and shows the mouse cursor.

10.13 Beta (17A264c)
MacBook Pro (15-inch, 2016)
2.7 GHz Intel Core i7
16 GB 2133 MHz LPDDR3
Intel HD Graphics 530 1536 MB

Carlo 06-15-2017 08:44 AM

Some news on the bugs we have with Apple.
They main issues have been closed as duplicates of Apple bugs. So Apple is aware and is hopefully working on solutions.
As usual, it's useful for everyone with a developer account to raise the same issues to increase the priority for Apple.

This means that on our side we're left with looking at workarounds.


jpmiller03 06-19-2017 08:28 PM

Do you think there'll be a beta? I'd like to be a part of it if so.

jamesbrobinson 06-22-2017 07:52 PM

Now on developer beta 2 of macOS High Sierra.

Exactly the same issue. Screen is identified, mouse pointer works on the screen however it's an entirely black background, and I can't put anything on that screen.

Lasse S 06-30-2017 07:54 AM

Just installed the first public beta (which is the same as Developer Beta 2 Update 1) and I'm experiencing the same issues as everyone else - responsive mouse cursor but black screen.

macOS: 10.13 Public Beta 1 (17A291m)
Mac: MacBook Pro (Retina, 15-inch, Mid 2014)
DisplayLink Driver: 3.1
DisplayLink Device: Dell D3100

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