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-   -   Macbook pro reboots when connected to displaylink device (https://displaylink.org/forum/showthread.php?t=64445)

foybj 03-28-2016 02:45 PM

Macbook pro reboots when connected to displaylink device
 
My macbook pro (13in, mid 2012) reboots after being plugged into the pluggable displaylink docking station after about 5 mins.

Is there a known fix for this issue?

Thanks!

Adam Kaleta 03-30-2016 07:51 AM

Hi foybj!

Thanks for your report.
Could you please gather logs when next time when you hit this problem after reboot.
Please follow this instruction to get Support Tool and gather logs.

In addition to the logs collected with Support Tool - could you examine your Console/System Diagnostic Reports and/or Console/User Diagnostic Reports if contains any DisplayLink dump files with relative timestamp? Please attach them to the gathered logs zip file.

Thanks
Adam


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