Monitor not displaying
 

I have a MacBook Pro with two external Dell monitors. I'm able to get one of the external monitors to display through the standard monitor port and connection. However, when I connect the other monitor through the display link connector it doesn't display on that monitor. How do I correct this?

Can you please send us the output from this tool? http://www.displaylink.com/support/ticket.php?id=269

Here's the file you requested
 

See attached file

Waiting for a response
 

I haven't heard a response and it's been a while. Any update on how to fix this issue?

Sorry for the late answer. The DisplayLink kernel extension seems somehow not loaded. Could you please, run the uninstaller, repair your disk permission (using Disk Utility) and reinstall the DisplayLink driver ? If the display is still not working, could you please collect debug information and post it again? Thanks