Display adapter detected; Monitor not detected
 

Is DisplayLink software installed correctly? Yes
Is the DisplayLink service running? Yes
Does the USB device appear in device manager? Yes
Has the USB device booted correctly? Yes
Do you have the latest graphics driver installed? Yes
Do you have the latest USB 3.0 host controller driver installed? Yes
After checking the above have you attached the log files? Yes

I am running Win 7 64 bit, dual core processor, 4 GB RAM, using a 'Plugable UGA USB 3.0 adapter.' It is plugged into a fully functioning USB 3.0 PCI Express card. The USB display adapter has a solid green light, and is detected by the computer. The hardware ID does not indicate a malfunctioning (or broken or whatever it is -malfunctioning display adapter).

The system has been rebooted, the drivers are all up to date. The 3rd monitor, which I am attempting to connect works on other computers. The monitor is a ViewSonic VA2703. I attempted using the DVI/VGA adapter also, a myriad of different DVI and VGA cables, and another type of monitor. All to no avail. Any help would be greatly appreciated.

Hi,

Can you try the latest R7.4 M0 driver from here:
http://www.displaylink.com/support/index.php

Thanks,
James

James,

Thank you for looking into this issue and responding to my help request. I apparently must have not had the actual DisplayLink drivers installed. I was quite certain that I did. However, everything is working now.

I have attached a DisplayLink support file zip so that a comparative analysis can be made. (Does anyone ever actually do a comparative analysis? lol).

(Attachment was too large to attach via this forum :confused: Please view the support file via the Google Drive link listed below).

https://docs.google.com/file/d/0B9kK...it?usp=sharing