Hot Desking Monitor Layout
 

At my workplace we have a setup of about 30 hotdesks, each with a 'Hybrid Universal Triple Monitor Dock' and 2 BenQ GL2480 monitors. Monitors connected via HDMI and dock connected to a MacBook Pro 16 2019 (12.0.1) via USB-C.

At most desks it remembers my screen layout setup, but at one desk in particular it never remembers my screen layout setup and I have to redo the layout in Screen Prefs.

A couple of weird things I've noticed.

• With both screens on, if I switch the 2 HDMI cables over on the back of the dock (or on the back of the monitors) the displays do not swap places.
• On the back of the dock, it has Video 1 & 2, but in Display Pref's it has BenQ (1) and BenQ (2), but the numbers don't always match up.

It's driving me slightly mad that I can't figure this out, hopefully I'm missing something simple!

Thanks in advance, S.