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-   -   Win 7 Dual Boot Black Screen/Freezes (https://displaylink.org/forum/showthread.php?t=1776)

mplunkett 06-25-2012 07:39 PM

Win 7 Dual Boot Black Screen/Freezes
 
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I am running Win 7 Pro x64 dual boot on a MacBook Pro (using BootCamp). I have a UV Plus 16 and a UV Plus 19, both plugged into a Targus ACP45US docking station. After the initial setup, everything was running smoothly. After installing a round of Windows updates, the UV+ 19 is constantly freezing, going to a black screen, and then reloading (twice it has completely crashed computer), but any previously-maximized windows are now non-maximized.

I attempted a System Restore to before the Windows updates, but received errors saying that the restore points were corrupted. Please take a look at the DisplayLink logs and see if there is anything fixable! My system is now almost unusable, as it is constantly crashing and I have to put all my windows back to their usual locations afterwards.

Please respond--I'd like to fix if possible, otherwise I'll have to send back.

mplunkett 06-27-2012 09:44 PM

Problem seems to lie with the Targus Docking Station
 
Upon doing some troubleshooting, it seems that the problem actually lies with the Targus docking station. I unplugged both UV Plus units from the dock and plugged them directly into my MBP--haven't gone to a black screen since. I guess I'll have to try another dock and see if I can find a solution, as the MBP doesn't have enough USB ports for all my devices.

Wim 06-29-2012 04:52 PM

The ACP45US docking station is an old dock from Targus and doesn't even contain DisplayLink. I wonder if it cannot deliver enough power from its USB ports for both adapters, which is why you find the issue when the adapters are connected through the dock.

Wim


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