Macbook 2015 12inch Retina with USB-C
 

I purchased with a Starch USB32DP4K to work with my LG Electronics UM95 34UM95C and Macbook 2015 12inch Retina with USB-C and El Capitan.

I does not work with my Apple Macbook, tried with DisplayLink 2.5 driver.

I tried with Windows machine, same adapter, same monitor, everything works fine.

Any suggestions? Is this product compatible with a Macbook 12m using USB-C?

Thanks

Ashley

Hi Ashley,

The debug information should tell us quite clearly what the problem is.
Please follow the instructions here: http://support.displaylink.com/knowl...to-displaylink

Cheers,
Carlo

Debug Files
 

Sorry - Not sure what I am looking for.

I have attached the debug files.

Can you help?

Thanks

Ashley

The SW seems to be crashing for an unknown reason.

Can you please check in /Library/Logs/DiagnosticReports/ if there is any DisplayLinkManager*.crash file? In case please send to us.

Thank you!
Carlo

Here is crash file
 

Does this help?

I am using El Capitan 10.11.4 (15E65).

Whoops here is the crash file
 

For some reason I missed it off the previous post. Attached is a crash file.

Thank you this definitely looks like an issue we know about. We have a fix and we "just" need to put it in a release for you.
Can't get you any dates sorry we'd like to do this ASAP.

Kind regards,
Carlo

Happy to test fix
 

Thanks for the update.

This is a big issue, Apple called me requesting some system info. We have 10 people in our office who can no longer use their USB Display Adapter. This doesn't bode well for StarTech and DisplayLink.

Happy to test, something is better than nothing!

Anyone there?
 

Is this the right place to get support on a product, if so anyone there?

Any progress after update?
 

I have been interested in purchasing a 12" MacBook, so this thread is of interest to me. Have you tried the new software/driver update to see if it has solved your problem?