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-   -   Duex Plus monitor not working when connected to MacBook Pro (https://displaylink.org/forum/showthread.php?t=68452)

Trennette 10-08-2022 04:30 PM
Duex Plus monitor not working when connected to MacBook Pro
 
I have installed the appropriate drivers but it should not be necessary because I should be able to just plug the USB-c cable in and get it to work but it still doesn't. How can I get the monitor to work if it will not power on by plugging in or by installing the drivers? What step am I missing?

rboerner 10-10-2022 11:10 AM
Quote:
Originally Posted by Trennette (Post 94390)
I have installed the appropriate drivers but it should not be necessary because I should be able to just plug the USB-c cable in and get it to work but it still doesn't. How can I get the monitor to work if it will not power on by plugging in or by installing the drivers? What step am I missing?
The 'Duex Plus' monitor you are using does not appear to have DisplayLink USB video technology inside of it. As a result, DisplayLink will not be able to help you.

Based on the information available here --> https://www.mobilepixels.us/pages/do...95794d86&_ss=r it appears that the monitor uses Magic Control Technology.

I would suggest contacting the monitor manufacturer directly for assistance.


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