Displaylink ceases to work in 10.13.4
 

Just updated to 10.13.4 (beta) and my display link has ceased to work.

I have uninstalled and re-installed the latest version.

It seems that my monitor recognizes a signal (as it doesn't go to sleep) but it is not getting picture nor does it show in the 'arrangement' tab for my display preferences.

If anyone has any insight, it would be greatly appreciated.

Thanks,

same problem
 

Same problem here. Also tried un and re-installing without luck. :(

Same problem here too. Interestingly enough, if I take a screen shot (cmd+shift+4) the screen shot of the displylink connected monitor shows the screen as it's supposed to. I only see that in the screen shot. Otherwise the. screen is solid lime green - a new problem, not like any I've had before. Also none of the tricks that have previously worked helped (like force quitting displaylink user agent or displaylink manager in activity monitor, etc).

Hi we see both issues: yellowish screen with mouse pointer and screen not added to the layout. We also see a number of problems on the internal screen, alt mode screens and Thunderbolt screens.

We are investigating, if you can please do share details of your Mac model and screen configuration.

Carlo

Machine Specs
 

I am having the same Yellow Screens issue with 10.13.4 Beta.

My machine is a MacBook Pro 13” 2017
3.5GHz Intel Core i7
16GB Ram
Intel Iris Plus Graphics 650 1536MB

2 Monitors are LG 43” 4K

Using the USB-c Targus Dual 4K Port Replicator

Same Issue
 

Hi,

I've got the same problem on 10.13.4 beta. I initially had a yellow screen and cursor. Now there's just nothing - that second screen isn't being recognised.

Please help!

Hi. Same issue for me with 10.13.4 beta.

I have a 2016 MacBook with two Asus MB168B+ monitors. After upgrading to the Mac OS beta, the monitors are completely not recognized by the Mac. They do not show up under Displays, and they do not power themselves on when the Mac is connected to them.

I deinstalled the Displaylink driver and reinstalled, with no change.

Please let me know if any logs are needed to help diagnose the root cause.

Thanks!

2016 MacBook
1.2 GHz M5
8GB RAM
Dell WD15 USB-C docking station
2x Asus MB168B+ monitors

Its also affecting me. My two external monitors are showing yellow screens with the mouse cursor. The inbuilt display works with or without the Display Link device connected, however it is having its own issues including application flickering and ghosting.

10.13.4 Beta (17E139j)
Macbook Pro 13 inch 2017
Intel Iris Plus Graphics 640 1536 MB

Update - I can confirm that after uninstalling Displaylink the inbuilt display no longer flickers.

No external screens visible in macOs here as well.

Using a MacBook Pro 15-inch, 2017
2.8 GHz i7
16GB RAM
Intel HD 630 / AMD Radeon Pro 555
Targus DOCK177USZ
2x Lenovo T2334pA monitors

same here, one displayport monitor working fine, displaylink is all yellow, but i do see the mouse cursor.

same problem
 

10.13.4 Beta (17E139j)
MacBook Pro (Retina, 13', Mitte 2014)
i-Tec USB 3.0 Dual Docking Station

hope there will be a fix soon

DisplayLink
 

Mac Pro, 10.13.4, USBc-HDMI works, but USB3DOCKH2DP display link nor HDMI on the unit does not.

Looks like the same problem
 

Received my MB 168B today. Running 10.13.1. After over an hour in chat with ASUS support installing and uninstalling the driver I decided to look here.

I'm glad the problem isn't isolated to my new install.

MacBook Air
Intel Core i5
1.8 GHz
8 GB

Oops forgot to give you the detials:

MacBookAir5,2 (mid-2012)
MacOS 10.13.4 (17E139j)
Intel Core i7 - 2GHz
8GB DDR3 - 1600MHz
Diamond USB3 to DVI
External Displays:
I run 2 external displays in clamshell mode (1 via the Thunderbolt/Display Port and 1 via the Displaylink adapter mentioned above)
The problem is duplicated when I switch connections to the displays - so the same problem no matter which display is connected to the DisplayLink Unit - Connected with DVI or DVI to HDMI adapter.
Monitors
Acer K272HL - 27"
Asus VP279 - 27"
Both set to 1920 x 1080 @ 60 Hz

No previous problems this significant with these monitors or the other 2 Samsung 24" (different models) at my office. Usually the worst case was looking here to find there was a beta or force quitting Display Link Manager and/or User Agent in Activity Monitor. Thanks

Having the same issues on a Macbook Pro.

Had to uninstall Displaylink drivers to not go insane.

Would love to maybe get access to the beta displaylink drivers or I will have to roll back. Going to be a bit of a pain because I don't have a time machine backup

Same here on Macbook Pro 13" 2017, 3,5GhZ 256GB, 16GBRAM

MacBook Pro display issues
 

I also saw a yellow screen on the monitor connected through a du3200 after installing 10.13.4 beta. It was also affecting my MacBook pro's built in monitor. I tried reinstalling the DL driver, which fixed the issue with the built-in display, but now the external monitor isn't seeing a signal.

MacOS 10.13.4 Beta (17E139j)
MacBook Pro (Retina, 15-inch, Late 2013)
2.3 GHz Intel Core i7
16 GB 1600 MHz DDR3

Same
 

After installing the 10.13.4 beta i saw the screens, than it turned yellow.
I removed the driver and installed the latest version.
Now i don't see the extrenal monitors.

I have attached the result of the DisplayLink info tool.

Same problem here…
 

On my side, kernel panic at each startup.
I had to boot in "safe mode" to be able to access to my system.

MacBook Pro 15" (end 2013).

DisplayLink team, would you have an update on this issue? I understand that Apple have caused the problem, which is likely related to eGPU support, and that it is a beta after all but it would be good to know if you guys are on top of it and are planning to release a version of your software that takes into account the changes. Thanks!

I am having the exact same issue MBP 15" Mid-2012. Stacktrace didn't point toward a display link kext though, just the default Apple graphics one.

Lemon Screen
 

I too have this issue. The lemon screen. After 10.13.4b1.

I've tried:
1) rebooting
2) manually pulling the kext (that didn't end well)
3) uninstall the driver/reinstall the driver
4) uninstall the 4.1 driver, install 4.0 driver (didn't even see the adapter anymore)
5) uninstall 4.0, reinstall 4.1 (back to lemon-lime monitor)

It's annoying AF, and needs to be resolved soon.

Mac specs:
2012 13" MacBook Pro w/i7 2.9ghz, 16gb ram, 1TB ssd


See attachments for what it looks like.

Carlo,

Have you been able to make any headway in getting this issue fixed? I submitted my DisplayLink Info via the submission tool, but if you need it somewhere else I can submit it there, too.

I have a iMac 27. The two monitors to my left and right are being handled by the two thunderbolt ports on the back and a Apple piece of hardware. My USB Displaylink adapter is not working like everyone else's. I figured I would give the stats incase it helps.

Hardware Overview:

Model Name: iMac
Model Identifier: iMac17,1
Processor Name: Intel Core i7
Processor Speed: 4 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
Memory: 32 GB
Boot ROM Version: IM171.0148.B00
SMC Version (system): 2.34f2

-Display Tab

Chipset Model: AMD Radeon R9 M395X
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Dynamic, Max): 4096 MB
Vendor: AMD (0x1002)
Device ID: 0x6920
Revision ID: 0x0000
ROM Revision: 113-C905AA-799
VBIOS Version: 113-C905A0-007
EFI Driver Version: 01.00.799
Metal: Supported, feature set macOS GPUFamily1 v3

Displays:
iMac:
Display Type: Built-In Retina LCD
Resolution: 5120 x 2880 Retina
Framebuffer Depth: 30-Bit Color (ARGB2101010)
Main Display: Yes
Mirror: Off
Online: Yes
Automatically Adjust Brightness: No

EM32TS:
Resolution: 1366 x 768 (WSGA - Wide eXtended Graphics Array)
UI Looks like: 1366 x 768 @ 60 Hz
Framebuffer Depth: 30-Bit Color (ARGB2101010)
Display Serial Number: 10EE230100001
Mirror: Off
Online: Yes
Rotation: Supported
Automatically Adjust Brightness: No

DX-40L261A12:
Resolution: 1920 x 1080 (1080p FHD - Full High Definition)
UI Looks like: 1920 x 1080 (1080p FHD - Full High Definition)
Framebuffer Depth: 30-Bit Color (ARGB2101010)
Mirror: Off
Online: Yes
Rotation: Supported
Automatically Adjust Brightness: No
Television: Yes

--- Here is the DisplayLink being seen by the USB..

Targus USB3 SV2K HDMI Adapter:

Product ID: 0x4361
Vendor ID: 0x17e9 (DisplayLink (UK) Ltd.)
Version: 31.08
Serial Number: 15003288
Speed: Up to 5 Gb/sec
Manufacturer: DisplayLink
Location ID: 0x14700000 / 4
Current Available (mA): 900
Current Required (mA): 504
Extra Operating Current (mA): 0

Did you fix this, I have had the same issue and this fixed it for me...

• Download 4.1.11 driver, install as normal
• Reboot MAC and log back in, screens are still not working
• Go to System Preferences > Security & Privacy
• At the bottom of the General screen, it will say something like, certain apps were stopped from installing or loading, I can't quite remember exact message :)
• Click message and then select the DisplayLink Corp option and it will ask to reboot again.
• Reboot MAC and then all should be fine :)

Hope this helps someone!

Those instructions may work if you didn't have a DisplayLink driver installed when you upgraded to High Sierra. For those who already had the drive installed, the authorization doesn't show when you uninstall/reinstall.

I can also confirm the issue still exists with Beta 2 of 10.13.4.

Yes, it was a clean install, don't know why it can't be fixed, such a shame as I haven't used my dock for two months until today.

Same here. Beta 2 - no change to DisplayLink. Lemon colored screen. There’s irony somewhere in there.

Same. Beta 2 and its still broken.

Broken here too

Hi All,

Quick update. We (think we) have found out where everything breaks. It's a pretty fundamental change, probably linked to the eGPU hot plug functionality.

Now we "just" have to find a way to overcome the issue. How hard can it be!

Regards,
Carlo

Thanks Carlo! We are all cheering for you!

Can confirm I still get yellow screen in the new "g" version of Beta 2.

Thank you for the update, Carlo. It's much nicer to see an update every little bit even if a solution hasn't been found, just for the comfort of knowing you guys are working on it.

Thanks again, and good luck to you and your team!

Works now
 

I also had my DisplayLink stop working with the last 10.13.4 Beta, which was a bit of an annoyance, but I was pleased to find that I wasn't the only one.

I'm happy to report that with the latest 10.13.4 Beta (17E150g) update the problem seems to be resolved. It came out in the last 12 hours.

I'm using a USB-DVI on an older Mac mini, and I'm very pleased to have back the use of the second monitor.

https://i.imgur.com/WNqRVdA.png

This update didn't solve my issue unfortunately. Anyone else have any success with the latest beta?

No luck. Problem is exactly the same. Tried all the troubleshooting too just to be sure including unistall / reinstall. Glad to get the above update from Carlo.

No change for me either with the latest High Sierra beta.

just to confirm: With 10.13.4 beta version 1 I did have black screen, now with 10.13.4 beta version 2 I di have yellow screen with mouse pointer visible.

Macbook pro Retina, 13", mid 2014

Redraw jittery, sluggish
 

MacBook Pro (pre-TouchBar) - 10.13.4 Developer Beta

Driver causes main display to be extremely sluggish and jittery.

De-installing driver corrects the issue.

Am without 3rd monitor for the moment.

I found something that MIGHT be of importance.

I have a 13" mbp, with a SyncMaster 24" display attached to the miniDP port, and the other attached to a USB3->DVI DisplayLink adapter. I have the lemon screen issue on the 3rd monitor. Interestingly enough, MacOS *SEES* the 3rd monitor correctly, but thinks it's ALSO attached to the onboard video instead of the DisplayLink. Before, it showed the DisplayLink adapter as a separate video device with the monitor attached, now it shows this:

Attachment 3424

Attachment 3425


Thanks.