i-tec Dockingstation - Windows positions
 

Hello,

I am using MacBook Pro 13" 2016 with the latest DisplayLink version.
I am using an i-tec Dockingstation to connect 2 monitors.

Everything is working well, beside the reordering of the windows all the time.

Its really annoying. When i turn off my Mac in sleeping mode ... then start again ... the windows are not at the position where i left it.

The windows are always on strange positions, very small ... i need to resize all of them and move to the correct monitor.

Is there any way to fix this?

Thanks!

Hello ForeverGolf,

Thank you for posting on our forum.

Please run this script in the terminal as a command. It will reset display settings and restore display persistence. It should allow to save your screen layout settings.  

Perform these actions only with 1 laptop display, do not attach any external monitor.

• Download the file: https://synaptics.com/products/displ...sistence-reset
  
• Run the file (it will give you an information that it is not authorized due to security).
  
• If you see a message related to security Go to Security & Privacy -> General tab, choose: Allow App Store and identified developers.
  
• Next to it you should have a popup message about our display persistence script.
  
• It will open terminal after double-click and ask for the password.
  
• Afterwards reboot your computer.

Please let me know afterwards if the issue reappeared.

Kind regards,
Jakub

Heloo, Thanks for the answer. Its not really working. After resetting the session i needed to reorder everything. But now after my MacBook was in Sleeping mode and i pressed button to wake it up ... still some windows are not where i putted them.

Its really really annoying ....

Hi ForeverGolf,

Could you in that case gather log files for me with this guide?

Please send them to our email address ( technical-enquiries@synaptics.com ) so we will be able to contact you directly.

Kind regards,
Jakub