Ethernet connection keeps dropping on USB 3.0 docking station
 

The wired ethernet connection on my Anker USB 3.0 docking station will not stay stable. HP Spectre laptop running fully updated Win 8.1 with fully updated DisplayLink drivers, etc.. Ethernet connection is running through a new Netgear gigabit Hub (all firmware updated) to a new Uverse router. I have run all of the fixes up to and including changing the SMB settings (back and forth) and changing the USB settings to disable selective suspend. (log file attached-hopefully the correct one). All other functionality (display, USB ports) seem to be ok and do not have this issue. But I can't keep my LAN connection to stay connected. Any help is appreciated.

Thanks.

Thank you for the descriptions along with the logs.

When the logs were gathered, the network cable is not detected as plugged in.
You can see in Network_Statistics.txt
Ethernet adapter Ethernet 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : xxxx
Description . . . . . . . . . . . : USB Giga-Ethernet

The cable detection is not done by the host driver, but the hardware in the dock.
Therefore after you have checked with another Ethernet cable in another Ethernet socket, I would advise you contact the manufacturer, Anker, for hardware support.

Kind regards,
Alban

Thank you for your response and advice. I have tried another Ethernet cable and the connection continues to drop (the device has only 1 Ethernet input). I have contacted Anker technical support for hardware support.

Thanks again.