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-   -   New UHD Display via Display Port is recognized but is black (https://displaylink.org/forum/showthread.php?t=64015)

althaue 08-12-2015 04:32 PM

New UHD Display via Display Port is recognized but is black
 
1 Attachment(s)
i bought a new Acer XB280HK Monitor which i connect via DisplayLink USB 3.0 Display Port.

I run a dell XPS 13 labtop running Windows 10 via DisplayLink USB 3.0

The device is recognized by my labtop but shows no image. The Monitor is working, because when i attach it via same cable to my desktop PC, everything works fine.

Attached you'll find the Support Tool Dump.

Thx for your effort helping me

althaue 08-12-2015 08:01 PM

Fixed - Dell Dock D3100 with Acer XB280HK
 
I was able to fix the Problem on my own.

The problem was, that standard setting for 3840 x 2160 Pixel Resolution of Graphic Card is 30 Hz and not 24 Hz. After Changing to this Frequency, the Monitor was recognized and is now Running Fine.


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