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-   -   Display extends to one external display only (https://displaylink.org/forum/showthread.php?t=68470)

Dan805 10-24-2022 05:57 PM

Display extends to one external display only
 
Hi,

I am running 2 Dell P2314H monitors on a Mac book Pro (macOS Monterey) Version 12.6
Apple M2 chip. The dongle i am currently using is the Teolant 11-IN-1 universal docking station. I have attached the link below.

The monitors worked when i downloaded the displaylink program but stoped working when i updated to the latest version. After I updated displaylink the connection will display the Mac book pro monitor and one of the Dell P2314H monitors.

Can you please advise on how i can get the display to work on both monitors (Dell P2314H).

Thank you,
Dan805


https://www.amazon.com/Docking-Quadr...35&sr=8-3&th=1

KatarzynaCzaja 10-25-2022 10:41 AM

Hello,

Can you please tell me how you external monitors are connected?
Also if you do not mind, please gather logfiles, instructions on how to do that are here: How to report macOS issues to DisplayLink.

you can then post the files as attachment or you can send them directly to our team to technical-enquiries@synaptics.com with a short problem description or a link to this post.

Thank you.

Dannygrio 10-25-2022 01:11 PM

having the same issue.
 
1 Attachment(s)
I just updated to 1.8 from 7.1 because I will upgrade my IOS.

However I cant anymore use two displays. They are both on and have my desktop on both (strange) nevertheless I can only navigate in one. I try going to display settings and the option to have two is not there.

Can I roll back to previous version of displaylink as having two monitors is crucial for my work?

I have attached log file.

Thanks


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