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-   -   Monitors not being detected (https://displaylink.org/forum/showthread.php?t=66276)

jgibson 09-19-2018 03:36 PM

Monitors not being detected
 
MacOS 10.13.6

I've installed (and uninstalled/reinstalled) the DisplayLink drivers. When I plug everything in, the monitors actually detect something being plugged into HDMI, but I cannot see the monitors in the Display settings.

This is a new WavLink hub I got yesterday.

Thank you for the help, I appreciate it.

mlukaszek 09-20-2018 08:27 AM

Please post logs captured with the Support Tool, so we can check what's going on - see https://support.displaylink.com/know...to-displaylink

Cheers,
Michal

jgibson 09-20-2018 02:24 PM

Quote:

Originally Posted by mlukaszek (Post 86705)
Please post logs captured with the Support Tool, so we can check what's going on - see https://support.displaylink.com/know...to-displaylink

Cheers,
Michal

Michal, I sent the file to technical_enquiries@displaylink.com

Thank you!

jgibson 09-24-2018 03:26 PM

Quote:

Originally Posted by mlukaszek (Post 86705)
Please post logs captured with the Support Tool, so we can check what's going on - see https://support.displaylink.com/know...to-displaylink

Cheers,
Michal

Michal,

Were you able to look at the logs I emailed to support?

Thank you!


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