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-   -   A ray of hope (https://displaylink.org/forum/showthread.php?t=240)

MCV 02-23-2010 05:30 PM

A ray of hope
 
After weeks and weeks of trying to get someone to respond, I got in touch with a wonderful person named Kim from DisplayLink's blog.

Kim wrote, "I realize things have been happening slower than we all would have liked on the Apple driver side. That said, we are continuing to work on the drivers, and we have not abandoned the support. It’s just slower than we had hoped."

I expressed to Kim the frustration level here on the forum and the fact that issues on the Windows beta driver side are regularly being addressed while the Mac side went neglected. Kim's response was, "Thanks for the detail. And I suggested just that to DisplayLink after your last email." She also wrote, "Thanks for your patience. More support is coming. Feel free to touch bases with me regularly for updates."

It sounds to me like someone will finally begin to monitor and address issues on the Mac side of the beta forum. For the first time I am truly optimistic.

Thanks again, Kim.

simplymuzik3 02-23-2010 07:11 PM

Wow, that is truly great news! It makes me feel a lot better knowing that Mac is still supported! Now I just wish they could release drivers more often. The last one was more than 3 months ago :(

MCV 02-23-2010 07:14 PM

Which driver are you using? The beta 7 driver came out 2 months ago in December, although it's not posted here on the DisplayLink forum.

Go to this site and click on the download tab for the latest driver:
http://www.doublesight.com/product/?idx=53

simplymuzik3 02-23-2010 07:40 PM

Yeah I have the beta 7 driver as well. My point is that it's still been months since a new Mac driver has been released. When I run my adapter at Full HD, there is quite bad lag, so I have to lower the resolution. Im still happy to know that they are aware of the issue now!

MCV 02-23-2010 07:43 PM

I know what you mean. I can't play video on it at all. I have to use the monitor that is directly connected via DisplayPort for that.

simplymuzik3 02-23-2010 07:59 PM

Yeah me too. I really want to have dual monitors with my mbp all the time, but I find myself not really using the displaylink monitor at all. I hope it gets better within the next few weeks!

simplymuzik3 02-23-2010 10:41 PM

I also got contacted from Kim and I was told the Mac drivers are coming "VERY SOON". I hope that means within the week!

Admin 02-25-2010 07:53 AM

Hi Everyone,

Thank you for your feedback regarding our Mac OS X software. Please take a look at our recent announcement, which outlines some of the reasons as to why you have been experiencing performance issues with your DisplayLink device, and how you can help us to improve this.

Regards

Seb


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