DisplayLink Forum - M1 Lost Ethernet and Display after update firmware

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M1 Lost Ethernet and Display after update firmware

Hi,
I recently update my firmware D6000 to A04 before I updated, I can use Ethernet and HDMI with OS 12.3.1... Then I update firmware ... and OS to 12.4 now I've lost ethernet and HDMI but USB is ok , only it seems to lose some speed

This is from system info
D6000 Controller:

Product ID: 0xc411
Vendor ID: 0x06c4 (Bizlink Technology, Inc.)
Version: 0.20
Serial Number: 2063356E5634
Speed: Up to 12 Mb/s
Manufacturer: Bizlink
Location ID: 0x00131000 / 6
Current Available (mA): 500
Current Required (mA): 100
Extra Operating Current (mA): 0

Any fix for this ?

Quote:

Originally Posted by pthongyotee (Post 93844)

Hi,
I recently update my firmware D6000 to A04 before I updated, I can use Ethernet and HDMI with OS 12.3.1... Then I update firmware ... and OS to 12.4 now I've lost ethernet and HDMI but USB is ok , only it seems to lose some speed

This is from system info
D6000 Controller:

Product ID: 0xc411
Vendor ID: 0x06c4 (Bizlink Technology, Inc.)
Version: 0.20
Serial Number: 2063356E5634
Speed: Up to 12 Mb/s
Manufacturer: Bizlink
Location ID: 0x00131000 / 6

Current Available (mA): 500
Current Required (mA): 100
Extra Operating Current (mA): 0

Any fix for this ?

Hello

Can you please provide more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink

And also for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com

Best Regards
__________________
Daniel Sznicer
DisplayLink