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-   -   BSOD when changing windows (https://www.displaylink.org/forum/showthread.php?t=1718)

skyways1142 06-01-2012 12:44 PM

BSOD when changing windows
 
Purchased one of these USB gizmos after seeing them being used (successfully) by other members of my local Flight Sim Group...

Installed OK after downloading the latest driver from your site (DisplayLink-6.3MO.exe; file version 6.3.38392.0).

I am using a new Acer Aspire i7 laptop with W7-64bit, 6Gb RAM, nVidia GT540M/1Gb graphics - this screen for displaying cockpit instruments...

A 19" monitor attached to the laptop video-out 15-pin socket - for displaying Flight Simulator FSX scenery...

A 17" monitor attached to the USB DisplayLink adapter - for displaying moving map...

Everything set up through W7 preferences - so far, so good.

When changing anything on the 19" monitor/window the entire system falls to BSOD and then shuts down:mad:

Any suggestions, please :confused:
Is there an established protocol for activating/opening the screens :confused:

skyways1142 06-06-2012 08:06 AM

Sorted?
 
Issue resolved (?) ......

Discovered that if I get everything set up and ready to go - THEN - hot-plug the USB device the "USB-screen" stays active :D

But I don't think it should be like this......

Whatever... :confused:

Wim 06-07-2012 01:49 PM

It shouldn't BSOD like that. Can you post the logs with the blue screen dmp files so we can see what the cause is:

http://kb.displaylink.com/269

Wim

skyways1142 06-12-2012 08:15 AM

Quote:

Originally Posted by Wim (Post 6771)
It shouldn't BSOD like that. Can you post the logs with the blue screen dmp files so we can see what the cause is:

http://kb.displaylink.com/269

Wim

Erm...

Tell me where they are (?) and I will copy and send to you - the laptop is not connected to the internet and I will need to send from "this" PC....

Ken ;)

Wim 06-12-2012 01:07 PM

The dmp files are in c:\windows\minidump\*.dmp

The other useful file will be the system details.txt, which is created by the debug tool.

Wim

skyways1142 06-12-2012 02:51 PM

Quote:

Originally Posted by Wim (Post 6825)
The dmp files are in c:\windows\minidump\*.dmp

The other useful file will be the system details.txt, which is created by the debug tool.

Wim

Well ~~~~~

Murphy strikes again :eek:

Set up the laptop and the two screens.....

All working perfectly :D

At least I know what to look for if it happens again.....

Ken :cool:


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