Screen frozen after restart and logging in (AMD 6520G)
 

Hello.

I've gotten a new computer for a user (HP 4535s) with AMD graphics. I have installed the latest drivers from AMD and have installed version 6.3 of the DisplayLink software.

The installation runs smoothly and everything seems okay untill I restart. Then I logg in and the computer freezes after the welcome screen. Some times I can move the mouse over the (black) screen, but then it freezes too.

If I log in without the DisplayLink docking attached and then attach it when the desktop comes up then everything work just fine, but its kind of a hassle to unplug it everytime you turn off the PC.

One other thing I discovered was that the PC had two display adapters. One Radeon HD 6520G and one Radeon HD 7400M Series. I've updated both to the latest drivers.

I ran the support program and got some support files out. I not very comfortable with posting them here, so I'm sending it to you through the "Ask a question" page.

Can you try v6.3 M1 and see if this fixes the issue?

Wim

Hello.

V6.3 M1 was the version I installed initially...

I tried first with the version that came with the docking, the with the latest full version (v6.3 M1), then with 7.0 beta.

Same problem...

Greetings
Rasmus Durban Jahr